
Case Manager (Full-time)
Required skills
- driver's license
- Microsoft Windows
- YASI assessment
- ARC
- Why Try
- crisis intervention
- crisis prevention
- caseload management
- client follow-up
- data monitoring
Nice to have
- CQI Peer Record Review
Role summary
The CCBYS Prevention/Intervention Case Manager provides crisis intervention and prevention services to youth and families, working closely with law enforcement, schools, and juvenile justice professionals. Responsibilities include crisis assessment, stabilization planning, intake, documentation, relationship building with referral sources, caseload management, and data monitoring. The role requires a BS/BA degree, a valid driver's license, proficiency in Microsoft Windows, and strong organizational, communication, interpersonal, and problem-solving skills. Training in specific programs like YASI, ARC, and Why Try will be provided. This is a full-time, hybrid position.
Under the assigned Supervisor, the CCBYS Prevention/Intervention Case Manager will provide crisis intervention as referred by law enforcement and crisis prevention as referred by schools and juvenile justice professionals; this includes crisis intake and casework management, utilizing human service principles in developing relationships, assessment, and collaboration with interagency and outside agency professionals.
Essential Duties and Responsibilities
• Provides crisis intervention to assess youth/family safety and related needs, to create a stabilization plan, and to prepare for participation in services.
• Available to law enforcement 24-7 per rotation.
• Provides crisis prevention to assess youth/family safety and related needs, to create a stabilization plan, and to prepare for participation in services.
• Available to schools, juvenile justice professionals, and DCFS.
• Provides next-day follow-up, intake, and assessment documentation and support for crisis intervention and crisis prevention referrals.
• Develops and maintains relationships and contact information database for law enforcement agencies.
• Develops and maintains relationships and contact information database for school and juvenile justice programs in the Southern region.
• Serves as a liaison and provides program information and training to crisis intervention and prevention referral sources.
• Maintains a caseload as needed to support the program.
• Will be trained in the following programs: YASI assessment and case planning, ARC, Why Try, and other curricula as assigned.
• Assists staff members for CQI Peer Record Review preparation in coordination with office administration assistants.
• Manage and carry out 3- and 6-month client follow-up contacts.
• Gathers and monitors crisis-related data (and other data as needed) using SDS and eCornerstone (including monitoring and inputting crisis outcomes)
• Writes and delivers accurate reports on a timely basis.
• Performs other related duties as needed.
Qualifications
Education
- BS/BA degree
- Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
- Physical Exam/TB
- 75% driving throughout the workweek
- Proficient computer skills in the Microsoft Windows environment and adaptive skills to expand software application skills as necessary
- Highly organized, yet flexible, and can handle multiple priorities/projects well; ability to manage tight deadlines
- Ability to function well in a team environment
- Ability to demonstrate project management, organizational, analytical, and presentation skills
- Resourceful in researching issues and developing solutions with minimal supervision
- Excellent interpersonal and effective communication skills (verbal, written, effective documentation, listening)
- Demonstrated ability to build professional relationships
- Demonstrated problem-solving techniques
- Ability to exercise discretion and ensure confidentiality
- Tuition assistance up to $2500 per year
- Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, up to 5 paid Sick days annually, and a Mental Health Day.
- Medical, dental, vision, 403b Retirement, flexible spending accounts, and health savings account.
- Agency paid life and ADD up to $50K based on salary
- Multiple Voluntary Supplemental plans for Employee, Spouse, and Child(ren)
- Voluntary Legal Plans and Pet Insurance.
- The agency paid long-term disability and short-term disability.
- Career ladders, professional development, and promotion opportunities
- 800+ talented professionals strong, serving 10,000 children and families in Illinois and Florida
- Fiscally stable, $70 Million agency- strong since 1895
- Energetic leadership and a rich community of support
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