Event Technology Specialist, Senior

About Us

At One10, we are more than just a workplace; we are a community of individuals who share a common belief – the belief in better products and, equally important, the belief in a better you.

Believe in Better Solutions: We take pride in the work we do because we believe in the transformative powers of innovation and recognition. Our commitment to excellence drives us to create solutions that go beyond the ordinary, solutions that have a positive impact on the lives of our customers and clients. Joining One10 means contributing to a culture of continuous improvement, where each day is an opportunity to push boundaries, challenge the status quo, and redefine what's possible. We believe in crafting solutions that make a difference and in setting new standards for quality and ingenuity.

Believe in a Better You: At One10, we recognize that our greatest asset is our people. We are committed to fostering an environment that empowers you to thrive both personally and professionally. We believe that by investing in your growth and well-being, we collectively strengthen our ability to achieve greatness. From tailored development programs to a supportive and inclusive culture, we are dedicated to providing the resources and encouragement needed for you to become the best version of yourself. Your success is not just a professional goal; it's our shared commitment.

Job Description

The Event Technology Specialist is responsible for providing subject matter expertise for program registration solutions. Understand the client’s requirements of the program and configure registration websites and Mobile Apps to accommodate client and project needs.

Job Description Details:

Scope of Work

• Consult with appropriate event stakeholders to deliver an optimal technology solution based upon event requirements
• Gather and document requirements for each opportunity, and update as appropriate through the event live cycle
• Establish and manage a timeline for each assigned project; promptly communicating changes that will impact the delivery dates and or implementation effort
• Configure client websites using the registration platform contracted for each client
• Trouble shoot throughout registration lifecycle and promptly address issues to limit downtime and ensure appropriate site functionality
• Performs User Acceptance Testing (UAT) on all sites built, and other sites as requested
• Prepare and brief the Customer Xperience team to ensure they are prepared to support the event
• Support Customer Xperience team on registration and mobile app related questions as necessary
• Support or configure mobile app content, integration, and app deployment as requested
• Become familiar with the assigned client accounts to understand their priorities, nuances, and key deliverables
• Proactive support of teammates to ensure collective team success
• Drive for continuous improvement through build experience, and leveraging available training
• Performs other duties as requested

Additional Job Description Details

Knowledge, Skills, and Abilities

• 4-year degree or equivalent experience
• Knowledge of the meeting and event industry is preferred
• Demonstrated technical and analytical aptitude
• Proficiency in Microsoft office suite
• Knowledge of event registration tools preferred (e.g., Cvent, Aventri, Certain)
• Knowledge of Event Mobile Apps preferred (e.g., CrowdCompass, QuickMobile, Eventbase)
• HTML and CSS proficiency a plus
• Ability to work independently, as well as part of a team
• Skill in organizing and prioritizing work
• Proven ability to handle multiple projects simultaneously

#LI-Remote

Maximum Base Pay

70,000.00 USD