
Loan Sales Specialist
Required skills
- loan process
- life cycle
- collections activities
- compliance
- phone
- chat
- in-house systems
- goal oriented
- optional insurance products
Nice to have
- Sales experience
- Collections experience
- Customer Service experience
- Bilingual
- Spanish
Role summary
OneMain is seeking a Loan Sales Specialist to help customers by providing financing for their needs. This role involves managing the loan lifecycle, including collections and compliance, while engaging customers through various channels. The ideal candidate will be goal-oriented, adaptable, and possess strong customer service skills. Preferred qualifications include sales, collections, or customer service experience, and bilingual Spanish proficiency. This is an on-site position with competitive compensation and opportunities for career advancement.
Target base salary range is $20.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
In the Role- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
- High School Diploma or GED
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Similar roles
Branch ManagerOneMain Financial · Vancouver, WA · Onsite
Loan Sales SpecialistOneMain Financial · 5253_stuart, FL · Onsite
Loan Sales SpecialistRegional Finance · San Bernardino, CA · Onsite- Retail Sales Specialist - VerizonBest Buy · Rapid, SD · Onsite
- Full Time - Sales Specialist - ProServices - DayLowe's Home Improvement · Arlington, WA · Onsite
- Sales SpecialistPETCO Animal Supplies Stores · Manitowoc, WI · Onsite
