AUTOMOTIVE GENIUS / PRODUCT SPECIALIST
Required skills
- cars
- helping people
- customer experience
- vehicle delivery
- technology demonstrations
- infotainment
- navigation
- Bluetooth
- apps
- driver-assistance
Nice to have
- automotive experience
Role summary
Open Road Auto Group is seeking an Automotive Genius / Product Specialist to join their customer experience team. This role involves introducing customers to new vehicles, demonstrating features and technology, explaining infotainment and connectivity systems, and ensuring customers feel confident with their purchase. The ideal candidate has a strong interest in vehicles and automotive technology, excellent communication and presentation skills, and a customer-focused, patient, and positive attitude. Automotive experience is preferred but not required. The company offers a positive, supportive work environment with opportunities for training and career development.
AUTOMOTIVE GENIUS / PRODUCT SPECIALIST
Open Road Auto Group is growing — and we’re looking for an Automotive Genius to join our team!
Do you love cars, technology, and helping people? Are you the person everyone turns to when they need help understanding the latest technology? If so, this could be the perfect opportunity for you!
As an Automotive Genius, you’ll be an important part of our customer experience team. You’ll introduce customers to their new vehicles, demonstrate features and technology, explain connectivity and infotainment systems, and make sure every customer leaves confident and excited about their vehicle.
⭐ WHAT YOU’LL DO
- Deliver an exceptional customer experience from vehicle delivery through ownership
- Conduct new vehicle orientations and technology demonstrations
- Explain infotainment, navigation, Bluetooth, apps, driver-assistance and connectivity features
- Help customers pair smartphones and set up vehicle technology
- Support sales and service teams with product and technology questions
- Stay current on new vehicle features, technology and manufacturer updates
- Build strong relationships with customers and become their go-to product expert
🔑 WHAT WE’RE LOOKING FOR
- Automotive experience preferred, but not required
- Strong interest in vehicles and automotive technology
- Excellent communication and presentation skills
- Friendly, patient and customer-focused personality
- Comfortable learning and explaining new technology
- Professional appearance and positive attitude
- Ability to work in a fast-paced dealership environment
💙 WHY OPEN ROAD AUTO GROUP?
Join a positive, respectful, supportive and team-oriented workplace where we believe in growing our people. We offer opportunities for training, advancement, recognition and career development, along with a comprehensive benefits package.
If you love cars, technology and people — we want to meet you!
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