Senior Engineering Manager - Hospitality
Required skills
- scalable backend applications
- data-intensive systems
- mentoring engineers
- engineering manager
- system architecture
- full-stack teams
- technical planning
- production
- product-minded
- engineering expertise
Nice to have
- CRM system
- guest-centric workflows
- analytics
- insights
- transactional systems
- CDC
Role summary
OpenTable is seeking a Senior Engineering Manager for their Guest team, which builds and operates CRM systems for restaurants. This role is responsible for the team's technical vision, strategy, execution, and engineer growth. The manager will partner with Product, Design, and Data teams to translate business needs into scalable systems, defining the future of products and platforms in the Hospitality line of business. The role requires a strong software engineering background with 5+ years of experience in scalable backend applications and team leadership, along with experience in mentoring and leading technical projects. A hybrid work model is in place, requiring two days a week in the office.
With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the Job
As the Senior Engineering Manager for the Hospitality Guest team, you will shape the technical vision, strategy, and execution for the core CRM systems powering guest-centric restaurant experiences globally. In this role, you will lead, coach, and grow an experienced team of senior product engineers while establishing standards for architectural resilience and delivery excellence. You will partner with leaders across Product, Design, and Data to transform complex business requirements into high-scale transactional and analytical systems. Your leadership will empower restaurants worldwide with actionable insights that elevate guest hospitality and drive informed operational decisions.
Responsibilities
Minimum Qualifications
Preferred Qualifications
Benefits and Perks
The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.
We offer a competitive base salary and benefits including: health benefits; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
Sample OpenTable interview questions
- 1
What strategies would you employ to handle seasonal variations and new types of fraud in your detection system?
system designmedium - 2
Decode Ways Determine the number of valid ways to decode a string of digits. Input: s = "10" Output: 1 Explanation: The string can only be decoded one single way, as the sequence '10' maps exclusively to the letter 'J'.
codingmedium - 3
Add Two Numbers Represented as Strings Add two non-negative integers represented as strings. Input: num1 = "456", num2 = "77" Output: "533" Explanation: Performs character-by-character addition from right to left, carrying the 1 from 6+7=13 to the next decimal place.
codingmedium - 4
Pacific and Atlantic Water Flow Calculate water flow from a matrix to the Pacific and Atlantic oceans. Input: heights = [[2,1],[1,2]] Output: [[0,0],[0,1],[1,0],[1,1]] Explanation: All cells can flow to both oceans because water can move to adjacent cells of equal or lower height or directly off the edges.
codingmedium - 5
Merge a New Interval Merge a new interval into a list of non-overlapping intervals. Input: intervals = [[1,2],[3,5],[6,7],[8,10],[12,16]], newInterval = [4,8] Output: [[1,2],[3,10],[12,16]] Explanation: The new interval overlaps with [3,5], [6,7], and [8,10], merging them all into the unified block [3,10].
codingmedium
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