People Coordinator

Company at a GlanceOpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.
At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

The People (HR) Coordinator supports day-to-day human resources operations while leading special projects that strengthen recordkeeping, systems, and processes. This position partners with People Team leadership to improve operational efficiency, maintain accurate and compliant employee records, analyze HR data, and provide actionable insights that support organizational decision-making.

Essential Duties and Responsibilities

People Operations

Provide support across core People (HR) functions, including employee records, onboarding, offboarding, personnel changes, benefits administration, and policy implementation.

Respond to manager questions and provide accurate, timely guidance on People policies, procedures, and systems.

Maintain confidentiality and handle sensitive employee information with professionalism and discretion.

Assist with audits, compliance activities, reporting requirements, and other HR initiatives.

Special Projects

Plan, coordinate, and execute HR-related special projects from initial assessment through implementation and follow-up.

Develop project plans, document requirements, track milestones, identify risks, and communicate progress to manager

Conduct research, analyze findings, and prepare recommendations, and supporting documentation.

Collaborate with other departments as needed.

Records Retention and Data Management

Administer the organization’s HR records-retention program in accordance with applicable legal requirements and company policies.

Review, organize, classify, archive, and dispose of employee records according to approved retention schedules and procedures.

Maintain accurate electronic and physical personnel files and monitor documentation for completeness and consistency.

Support records audits, document requests, and as needed the transition from paper-based to electronic records.

Recommend controls and procedures that support data integrity, accessibility, confidentiality, and security.

Systems and Process Improvement

Evaluate workflows, systems, forms, and procedures to identify gaps, inefficiencies, and opportunities for automation or standardization.

Map current processes, gather stakeholder requirements, and recommend practical improvements.

Support the implementation, testing, documentation, and adoption of HR system enhancements.

Develop and maintain standard operating procedures, process guides, templates, and training materials.

Monitor implemented changes and use feedback and performance measures to evaluate effectiveness.

Serve as a knowledgeable resource for HR systems and assist users with troubleshooting, training, and data-entry standards.

HR Analytics and Reporting

Collect, validate, analyze, and report HR data from multiple systems and sources.

Develop recurring and ad hoc reports, dashboards, and presentations covering metrics such as headcount, turnover, vacancies, recruitment, retention, demographics, absenteeism, and workforce trends. 

Identify patterns, discrepancies, risks, and opportunities within workforce data.

Establish data-quality checks and reconcile information to promote accurate and consistent reporting.

Required Knowledge, Skills, and Abilities

Knowledge of general HR practices, employee-record requirements, records-retention principles, and data privacy standards.

Strong analytical, research, project-management, and problem-solving skills.

Ability to interpret data and communicate findings clearly to technical and nontechnical audiences.

Proficiency with spreadsheet applications, reporting tools, and document-management platforms. 

Proven track record of managing new hire orientations, background checks,and I-9 verification

Prior hands on experience with Applicant Tracking Systems(ATS) and Human Resources Information Systems (HRIS) - such as ADP Workforce Now and lever

Advanced spreadsheet skills, including formulas, pivot tables, data validation, and charts, are preferred.

Strong attention to detail and commitment to data accuracy.

Ability to document, evaluate, and improve business processes.

Strong written, verbal, interpersonal, and organizational skills.

Ability to manage multiple assignments, prioritize competing deadlines, and work independently.

Demonstrated judgment in handling confidential and sensitive information.

Minimum Qualifications

Three years of progressively responsible HR, HR operations, records-management, systems, reporting, or analytical experience.

Bachelor’s degree in human resources, business administration, or a related field preferred

Preferred Qualifications

Experience developing dashboards, metrics, process maps, and standard operating procedures.

Experience supporting HR system implementations or process-improvement initiatives.

Professional certification such as SHRM-CP, PHR, or an applicable project-management or analytics credential.

Pursuant to any state, local ordinance, or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. 
OpenX is committed to fair and equitable compensation practices. For all applicants, the base salary range is noted above, per hour + bonus + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.
A summary of our benefits, which include medical, dental, vision, 401k, equity and more, can be viewed here: https://www.openx.com/company/careers/ A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.
OpenX VALUESOur five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.
WE ARE ONEWe are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture
WE ARE CUSTOMER CENTRICWe innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.
OPENX IS OURSWe are all owners of OpenXWe all have a voice to improve OpenXWe stake our personal and professional reputations on the excellence of our workWe are not interested in just "doing our jobs"; we take ownership to drive results
WE ARE AN OPEN BOOKWe understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally. 
WE EVOLVE FASTWe take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.
OpenX TRAITSOur three traits capture what makes a great team member at OpenX.
HUMBLEIdeal team players are humble and demonstrate integrity. They put the team's success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning.
DRIVENIdeal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement.
SMARTIdeal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment.
OpenX is committed to equal employment opportunities. It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.
OpenX Applicant Privacy PolicyApplicants can review our Applicant Privacy Policy at any time by visiting the following link: https://www.openx.com/privacy-center/applicant-privacy-policy/.
Effective Date: November 21, 2024