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Optima Medical Verified
Healthcare, Medical Practice, Primary Care

Front Desk Representative

Az 86301OnsiteFull TimeEntry-level (exp-based)Posted 22 days ago

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Required skills

  • Customer services experience
  • EMR
  • Detail oriented
  • Positive attitude
  • Multitask efficiently

Nice to have

  • Medical Front Office

Role summary

Optima Medical is seeking a Front Desk Representative for their Arizona-based medical group. This role involves verifying insurance, collecting payments, answering phones, confirming and scheduling appointments, and updating patient information. The ideal candidate will have 1 year of customer service experience (required) and 1 year of medical front office experience (preferred), along with EMR proficiency, excellent communication, attention to detail, and multitasking abilities. This position offers growth opportunities, benefits, and a supportive work environment.

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is currently seeking a Front Desk Representative to join our team!

Front Desk Receptionist Responsibilities:

  • Verify insurance coverage
  • Collect past due balances and copayments upon checking in
  • Answer phones and relay messages
  • Confirming patient appointments
  • Schedule initial and follow up appointments
  • Input/Update patient information, including insurance

    • Front Desk Receptionist Qualifications:

  • 1yr Medical Front Office (Preferred)
  • 1yr Customer services experience (Required)
  • Experience with EMR
  • Excellent written and verbal communication skills
  • Detail oriented
  • Positive attitude that welcomes teamwork
  • Multitask efficiently
  • Must have HS diploma or GED equivalent

    • Why join our team?

  • Substantial growth opportunities
  • Leadership and mentoring
  • Resources to further career
  • Fun work environment (lunches, events, holiday parties)
  • Benefits (medical/vision/dental/401k/paid holidays)
  • Supportive and positive work environment
    • Ready to apply?
    You'll be redirected to Optima Medical's application page.

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