
Support Engineer
Required skills
- U.S. citizenship
- U.S. soil
- security clearance
Nice to have
- AI
- cloud solutions
Role summary
Oracle Health is seeking a Support Engineer to provide functional and technical support for their Electronic Medical Record (EMR) suite. This role involves acting as a primary point of contact for customers, delivering post-sales support, troubleshooting issues, and ensuring high client satisfaction. The engineer will function as a problem solver and customer advocate, collaborating internally to resolve complex issues within the healthcare sector. The position requires U.S. citizenship and performance on U.S. soil, with the ability to obtain a government security clearance. The role is hybrid, requiring three days per week onsite in Kansas City, MO, Nashville, TN, or Orlando, FL.
Support Engineer – Oracle Health
Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite – 3 days/week)
U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required.
Overview
As a Support Engineer, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of contact for customers, delivering post-sales support, troubleshooting issues, and ensuring a high level of client satisfaction.
You will act as both a problem solver and customer advocate, supporting healthcare clients while collaborating across internal teams to resolve complex issues.
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Sample Oracle interview questions
- 1
Design a typeahead box for a search engine
system designmedium - 2
Design a distributed key-value store.
system designmedium - 3
Is this a valid palindrome?
codingeasy - 4
Given an integer array nums and an integer k, return true if nums has a subarray of at least two?
codinghard - 5
Given an nxn grid of 1s and 0s, return the number of islands in the input
codingmedium
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