New Patient Coordinator (Beloit (Floater))
Required skills
- High School Diploma
- GED
- Computer skills
- travel
- 6 months Chairside experience
Nice to have
- Orthodontics
Role summary
Orthodontic Experts is seeking a New Patient Coordinator to join their team in Beloit, WI. This role involves greeting new patients, taking records (pictures, x-rays, scans), assisting with sterilization, and maintaining a clean environment. The coordinator will work with Treatment Coordinators to ensure patient case acceptance, discuss payment options, and provide insurance information. The position requires travel to other practice locations and participation in marketing events. A High School Diploma/GED, 6 months of chairside experience, computer skills, and the ability to work independently and in a team are required. The role offers full-time hours with a pay rate of $17.00 - $18.00/hour and a comprehensive benefits package.
Description
About us:
At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With over 30 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.
We are looking for team members who are passionate about high-quality care and align with our Core Values:
Accountability
Continuous Improvement
Inclusion
Integrity
Respect
Teamwork
Transparency
If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.
Job Description:
You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.
Duties include but are not limited to:
- Taking clear x-rays.
- Taking clear photos.
- Taking accurate scans for retainers.
- Assisting in sterilizing equipment.
- Maintaining clean working environment (not limited to picture & X-ray area).
- Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
- Assist in meeting and/or exceeding monthly and annual clinic goals.
- Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
- In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
- Participate in Marketing Events
- Other tasks as assigned.
Requirements
- High School Diploma/ GED
- New Patient Coordinators should have the ability to work independently, and in a team setting.
- Computer skills
- New Patient Coordinators should have the ability to travel & transport self to other practice locations.
- Minimum 6 months Chairside experience.
Working Hours/ Location:
- Monday – Wednesday 8:45am – 5:00pm
- Thursday & Friday 6:45am – 3:00pm
- 2 Saturdays per month
- 2692 Cranston Rd, Beloit, WI 53511
- Travel required to Rockford and Madison clinics
- Full time
- Rate of pay - $17.00 - $18.00/hour
Benefits (for our full-time employees):
- Paid Training
- Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
- Clinical Bonuses
- Paid Time Off
- Holiday Pay
- Medical, Dental, Vision, and Life Insurance
- Accident Insurance
- Short-Term Disability
- Long-Term Disability
- Employee Assistance Program
- Health Savings Account
- Dependent Care Account
- 401(k) and matching
- Pet Insurance
- Tuition Assistance Program
- Identity Theft Protection
- MetLife MetLaw Legal Insurance
- Transit Reimbursement - Commuter Account
- Free and discounted Orthodontic Treatments
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