Associate, Member and Provider Programs
Required skills
- member experience
- provider programs
- cross-functional
- implementation
- project management
- communication skills
- detail orientation
- disparate initiatives
- stakeholders
- Senior Manager, MPSO Initiatives
Nice to have
- contact center experience
- complex projects
- tech innovation
- operational impacts
- enterprise-wide initiatives
- program rollout
Role summary
Oscar is seeking an Associate, Member and Provider Programs to join their Member Experience Team in Tempe, AZ. This hybrid role focuses on managing cross-functional projects and implementations for member experience and contact centers. Responsibilities include project planning, stakeholder engagement, risk mitigation, developing training and workflows, and ensuring successful program launches. The ideal candidate will have 3+ years of program management experience and a strong ability to work across disparate initiatives and stakeholders. Experience in healthcare, contact centers, and technology implementation is preferred.
Hi, we're Oscar. We're hiring an Associate, Member and Provider Programs to join our Member Experience Team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role:
The Associate, Member and Provider Programs is responsible for working cross functionally with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. The position requires project management, implementation and communication skills, detail orientation and documentation with an ability to work across disparate initiatives and stakeholders at the same time.
You will report into the Senior Manager, MPSO Initiatives.
Work Location: This position is based in our Tempe, AZ office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid
Pay Transparency: The base pay for this role is: $91,659 - $120,303 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities:
Requirements:
Bonus points:
This is an authentic Oscar Health job opportunity.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
Similar roles
- Associate, Service TransformationOscar Health · Atlanta, GA · Hybrid
- Analyst, Risk AdjustmentOscar Health · New York, NY · Hybrid
- Customer Success SpecialistGlobal Lending Services · Tempe, AZ · Onsite
- CSpanish Speaking Center Based Behavior TechnicianCentria Autism · Tempe, AZ · Onsite
Executive AssistantUnitedHealth Group · Tempe, AZ · Hybrid- Assistant Dining Room ManagerPRS Management · Tempe, AZ · Onsite
