Senior Care

Hospice Care Navigator

Bellefontaine, OHOnsiteFull TimePosted 1 month ago

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Required skills

Hospice Care Navigator
Marketing and Sales Plan
referral contacts
enrollment
outbound calls
public functions
source of referrals
end of life
advance directives
hospice eligibility

Nice to have

B.S. in Health Care
Social Work
Marketing
Business Management
equivalent experience

Role summary

Otterbein is seeking a Hospice Care Navigator to develop and execute a Marketing and Sales Plan for their Universal Hospice group. This role involves managing the sales process from initial contact through enrollment, building relationships with referral sources, and educating the public on end-of-life care. The ideal candidate will have a B.S. degree or equivalent experience, a valid Ohio RN or LPN license, and at least 2 years of sales/referral marketing experience in a related field. Strong communication, interpersonal, detail-oriented, and time management skills are essential.

**Now Offering DailyPay**

Overview

Otterbein is a not-for-profit, faith-based ministry that is a national leader and innovator in retirement living communities and long-term care. Otterbein Hospice compliments already strong independent senior services, outpatient capabilities and clinical facilities at Otterbein.

The Hospice Care Navigator is responsible for developing, maintaining and executing a Marketing and Sales Plan in support of the Otterbein Universal Hospice group. This includes managing all activities associated with the sales process from the initial connection with a referral contact, and/or their families, through closing the sale and ultimately enrollment in hospice care.

Responsibilities

Develop and manage the contact and leads database.

Establish relationships with key referral contacts (doctors, nurses, social workers, ministers, hospital administrators, senior center liaisons, etc.).

Make outbound calls to drive on campus or on location appointments, conduct appointments to complete the process; and represent Otterbein at various public functions.

Develop, maintain, and execute a detailed “Marketing and Sales Plan” – inclusive of programs to improve sales, internal and external events and programs, etc. Track and report on the source of referrals and build the sales plan to reflect this distribution and add new referral sources.

Educate the public, Otterbein partners, and potential and actual referral sources on end of life, advance directives and hospice eligibility and hospice care.

Qualifications

B.S. in Health Care, Social Work, or Marketing or Business Management preferred, or equivalent experience.

Valid state of Ohio RN or LPN license

Licensure/Certification: Ohio Driver’s license

2+ years of sales/referral marketing experience preferably in hospice, social work, or related fields.

Must have strong interpersonal skills and possess excellent communication skills (listening, writing and speaking).

Must be able to communicate with older persons (and associated families) who may be ill, disabled and/or emotional.

Must be detail oriented, able to prioritize and utilize effective time management skills and be flexible to adjust to impromptu situations on a regular basis.

BENEFITS*

Medical insurance with free virtual doctor visits

Vision and dental insurance

Paid Time off that accrues immediately

Paid Holidays

Life insurance

Retirements Savings with a 401(k) or 403(b) with company match

Access up to 100% of your net earned based wages daily through DailyPay

Employee sponsored fund for employees in need

Employee Assistance Program (EAP)

Tuition Assistance

*Some benefits are based on hours worked

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as a Hospice Care Navigator at Otterbein!

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Hospice Care Navigator

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