Area People Services Manager

AREA PEOPLE SERVICES MANAGER Marina del Rey Hotel / Jamaica Bay Inn THE ROLE As Area People Services Manager, you’ll serve as a trusted People Services partner to the General Managers and leadership teams of two premier hotels in Marina del Rey - Marina del Rey Hotel and Jamaica Bay Inn, a Tapestry Collection by Hilton. You’ll support leaders across employee relations, recruiting, compliance, engagement, development, and HR operations while helping create a positive, consistent, and compliant team member experience. You will:

• Partner with General Managers and leadership teams on day-to-day People Services needs
• Support a consistent, engaging, and compliant experience for new hires, transfers, promotions, and terminations
• Coach managers through employee relations, performance management, and workplace concerns
• Support investigations related to harassment, discrimination, Workers’ Compensation, and other employee relations matters
• Partner with Home Office People Services on leaves of absence and compliance with applicable employment laws
• Support recruiting and selection, including job postings, interviews, references, offers, and talent pipelines
• Help managers navigate payroll-related matters, including meal periods, missed punches, overtime, and payroll processing
• Support performance reviews, leadership development, recognition, and company programs
• Partner with leadership to strengthen team member engagement, communication, and transparency
• Coordinate and track New Hire Orientation and onboarding activities
• Support monthly benefits enrollment and quarterly 401(k) enrollment
• Maintain accurate team member records and HRIS information
• Support Workers’ Compensation claims and communicate with adjusters as needed
• Maintain required compliance postings and property People Services resources
• Represent the company with outside agencies, including unemployment hearings or union matters when needed
• Identify opportunities to improve the team member experience and strengthen property culture
• Partner with the Home Office People Services team on company initiatives and program.

WHAT SUCCESS LOOKS LIKE Hotel leaders feel supported and confident navigating People Services matters, team members have a consistent and engaging experience, and property practices are compliant, organized, and aligned with company standards. You’re a trusted resource for leaders who helps solve problems, strengthen teams, and create a positive workplace culture across both hotels.
WHAT WE’RE LOOKING FOR

• 3+ years of related HR/People Services experience; hospitality experience required
• Bachelor’s degree or equivalent experience
• Strong employee relations experience, including investigations and performance management
• Experience supporting recruiting, onboarding, benefits, leaves, Workers’ Compensation, and HR compliance
• HRIS experience preferred
• Strong coaching, leadership, communication, and presentation skills
• Ability to build trust and work effectively with employees and leaders at all levels
• High level of integrity, confidentiality, and sound judgment
• Strong knowledge of employment practices and business operations
• Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint
• Fluent Spanish a plus
• Reliable transportation to travel between both hotels

WHAT WE OFFER

• Medical, Dental & Vision Insurance
• 401(k)
• Vacation & Sick Leave
• Team Member Travel Program: Hotel & Dining discounts
• Hilton Team Member Rates
• Community & Team Building through volunteering

COMPENSATION

• Salary Range:$85,000 - $95,000
• Full-Time