Software, Virtualization, Cloud Computing

Part Time Lead Retail Sales Associate

Delray Beach, FLOnsitePart TimeLeadPosted 3 days agoVisa sponsorship available

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Required skills

Age 21 or over
Valid Government-Issued Photo ID
Retail
customer service
multitask
plan
prioritize
deal with difficult situations
resolve
professional manner

Nice to have

leadership capabilities
Microsoft Office Suite

Role summary

Parallel is seeking a Part-Time Lead Retail Sales Associate to join their cannabis retail team. This role involves acting as a training ambassador, assisting with new employee orientation and product education, and potentially serving as Manager on Duty. The associate will provide expert cannabis recommendations, manage patient intake and records, and handle sales transactions using a POS system. Key responsibilities include delivering exceptional customer service, resolving customer conflicts, and maintaining accurate records in compliance with state regulations. A minimum of 2 years of retail or customer service experience is required, along with flexibility in scheduling.

The Lead Retail Sales Associate takes pride in ownership of operational task while influencing others. They are the product and industry experts in our Retail locations who provide knowledge, exceptional service, and ensure our stores are places where everyone feels like they belong.

Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA) and Texas (goodblend). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision … pioneering a new paradigm of what well-being can be for all people, everywhere. For more information, visit www.liveparallel.com.

WHAT YOU WILL BE DOING

Act as the training ambassador and assist with new employee orientation, new product launch education and skill development of the team.

Assume the role of Manager on Duty as needed responsible for operational tasks for opening, closing, banking and security of the store.

Model best-in-class service that consistently exceeds our customers’ expectations and builds a long-term rapport in alignment using established customer service model.

Provide customers and caregivers with expert cannabis recommendations, discuss therapy goals, product effects, potency, dosing, methods of consumption, and administration.

Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records while maintaining privacy and confidentiality of sensitive patient information.

Accurately receive, prepare, and complete patient orders and sales utilizing point-of-sale (POS).

Appropriately resolves customer conflict or complaint, inspiring long-term patient relationships and loyalty to our brands.

Maintain accurate records of all activities including customer records for all activities in accordance with the State of Florida Office of Compassionate Use and Florida Statues for a Medical Marijuana Treatment Center, as well as regulations set forth by local, state, and federal agencies.

EXPERIENCE AND SKILLS YOU’LL BRING

Required

Age 21 or over

High School Diploma or equivalent

Valid Government-Issued Photo ID

2 years’ experience in Retail or similar industry where customer service is critical

Must be flexible regarding work schedule, including evenings, weekends, and holidays

Strong attention to detail and ability to multitask, plan, prioritize, and manage time effectively

Excellent verbal and written communication skills

Ability to deal with difficult situations and resolve in a timely and professional manner

Microsoft Office Suite proficient level

Preferred

Proven track record of leadership capabilities

PHYSICAL REQUIREMENTS

Must be able to remain in a stationary position for prolonged periods during the shift

Ability to assist with lifting stock and materials

Occasionally positions self to retrieve product or material in the store throughout the duration of the shift

YOU WILL BE SUCCESSFUL IF YOU…

Are self-motivated; micro-managing isn’t fun for anyone

Roll your sleeves up and do the work; strategy is important, but so is getting stuff done

Can work fast and be flexible; our industry is always changing

Play nice with others; we collaborate with each other a lot

Think creatively; sometimes, the “traditional” solution isn’t the best one

WHAT YOU GET

Employee discount

Pet Insurance

Chance to make a difference; Employee Relief Fund, community volunteerism through our Parallel Cares program

PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES

Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids.

Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement.

We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

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