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Real Estate, Hospitality, Investment Management, Lending

Night Auditor

Forney, TXOnsitePart TimePosted 1 month ago

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Required skills

  • Night Auditor
  • Front Desk
  • Guest Service
  • Check-in
  • Check-out
  • Reservations
  • Night Audit Reports
  • Cash Handling
  • Hotel Operations

Nice to have

  • Proactive Thinking
  • Guest Security
  • Safe Environment
  • Clean Environment
  • Friendly Environment
  • Express Checkout

Role summary

The Night Auditor is responsible for executing all nightly audit functions and providing exceptional guest service at the hotel's front desk. This role involves assisting guests with check-ins and check-outs, processing reservations, and handling guest inquiries throughout the overnight shift. Key responsibilities include cash handling, maintaining accurate audit reports, ensuring guest security, and communicating essential shift information to management and subsequent shifts. The Night Auditor also plays a role in maintaining the lobby and assisting with various guest needs, contributing to a safe, clean, and friendly environment.

The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.

  • Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.
  • Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
  • Check the front desk log for problems, special requests, etc.
  • Greets, registers, and assigns rooms to guests.
  • Process guest registrations, including collecting payment.
  • Prepare express checkout folios.
  • Maintain room status inventory.
  • Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
  • Maintain and clean the lobby and bathroom as needed.
  • Communicates all information to the following shift to ensure a smooth transition.
  • Works closely with all hotel departments to ensure the highest quality of customer service.
  • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features.
  • Responsible for completing all required shift paperwork, and night audit reports daily.
  • Performs other duties as assigned by management.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

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