Multi-Unit General Manager, Cock 'N Bull at Peddler's Village

The Cock 'N Bull of Peddler's Village is in search or an experienced multi-outlet Food & Beverage General Manager to join the leadership team!

The General Manager is responsible for leading 5 outlets which include Cock 'N Bull restaurant and banquets, Hart's Tavern, Red Fox Lounge, Peddler's Pub and outside food and beverage tents. Ensure high standards of guest service, food quality, and overall business performance. This role requires strong hands-on leadership, strategic planning, and team management skills to create a positive dining experience for our guests, positive work environment for our team members and drive profitability. We are known for delivering excellence in all areas of service, hospitality, food, and beverage, and ideal candidates will have a passion for guest service and proven ability to lead successful Food & Beverage operations. Operational expertise and strong budget management experience are crucial to this role.

Excellent benefit package including health insurances, 401K with company match, generous PTO, company paid life and long term disability insurance, and more! 

Key Responsibilities:

• Oversee daily operations, ensuring efficiency and compliance with company policies and procedures.
• Hands-On Leadership: Maintain a visible presence on the floor during peak hours and major events. Step in wherever needed to assist the team in servicing our guests
• Team Development: Recruit, coach, and hold managers, chefs, and hourly team members accountable to high standards of hospitality, cleanliness, and execution
• Brand Reresentation: Maintain a professional personal presentation, acting as the face of our family-owned brand for guests, event clients, and the community.
• Develop and implement business strategies to achieve financial targets, including sales growth and cost control.
• Lead, mentor, and train team members to maintain a high-performing and motivated team.
• Ensure excellent guest service and handle concerns and feedback effectively.
• Maintain high standards of food quality, presentation, and safety in accordance with health regulations.
• Monitor inventory levels and manage vendor relationships.
• Full P&L responsibility.
• Prepare financial reports, analyze performance metrics, and make data-driven decisions.
• Ensure compliance with local, state, and federal regulations, including labor laws and health codes.
• Foster a positive workplace culture that promotes teamwork and team member satisfaction.
• Hands-on leadership, participating in the day to day operation of the outlets.
• Manage 5+ subordinate managers who supervise a total of 80+ employees in the Kitchen, Dining Rooms, Lounge, and Banquets. 

Qualifications and Skills:

• Minimum 5 years of experience as a multi-unit Food & Beverage General Manager, with full accountability for the operation
• Strong understanding of front and back of house restaurant and banquet operations, financial management, and guest service.
• Excellent leadership, communication, and organizational skills.
• Ability to analyze data, identify trends, and implement strategic improvements.
• Knowledge of food safety regulations and industry best practices.
• Proficiency in Open Table and Micros POS system. 
• Ability to work flexible hours, including nights, weekends, and holidays.
• Serv Safe and RAMP Owner/Manager Certified or the ability to become certified upon hire. 

 Competency:

To perform the job successfully, an individual should demonstrate the following competencies: 

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Guest Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.

Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Planning/Organizing- Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. 

Thank you for considering joining our team! We hope to meet you soon!

#PVJobs