Field Service Engineer
Required skills
- field service
- mechanical systems
- electropneumatic systems
- customer support
- technical training
- service reports
- Microsoft Office Suite
- Word
- Excel
- Outlook
Nice to have
- HMI
- PLC
- Allen Bradley
- Siemens
- tool & die
- presses
Role summary
PROFIL is seeking a motivated Field Service Engineer to provide onsite support to local customers specializing in mechanically attached fasteners (MAF) for die and manual operations. The role involves diagnosing and troubleshooting mechanical and electropneumatic systems, installing and validating new equipment, and training customers. This position requires strong customer support and communication skills, proficiency with Microsoft Office tools, and the ability to travel 25-50% of the time. Experience with HMI/PLC systems and tool & die is beneficial.
We are looking for a motivated field service engineer to support our customers onsite. The goal is to provide top notch support to the local customers. PROFIL specializes in mechanically attached fasteners (MAF) both in die (Transfer & Progressive) and Manual operations (C- frame & Hand load cell).
QualificationsResponsibilities:
Support the customer professionally and effectively for planned and unplanned visits.
Diagnose & troubleshoot issues with installation heads, fastener feeders, and electropneumatic kits (in-die & manual operations).
Install and validate new systems on customer floor and at local tool shops following the buyoff procedure and documentation.
Cooperate with team providing feedback for improvement opportunities and lessons learned.
Provide training on-site and VIA internet for new and existing customers.
Create and share service reports explaining visit information in a timely manner.
Skills & Qualifications:
Proven competency in mechanical and electropneumatic systems (simple and complex).
Basic practical knowledge of HMI/PLC (Allen Bradley & Siemens).
Strong interpersonal skills are required for communicating with the team and the customer.
Experience in tool & die (Presses & Dies) is beneficial but not required.
Good verbal and written skills are highly sought VIA Microsoft tools (Word, Excel, Outlook, and Teams)
Transportation: This position requires travel 25-50% of the time to customers in the surrounding states. In most cases the distance is within 3 hours of home. Occasional multi-day visits are required
Similar roles
- Director of OperationsPennEngineering · Danboro, PA · Onsite
- Accounting ManagerPennEngineering · Toms River, NJ · Hybrid
- Build Your Robotics Career - Explore the Country as a Robotics Field Service Engineer or TechnicianFormic · Remote · Remote
- HField Service Engineer - TexasHyperfine · Remote · Remote
- Field Service Engineer (Field Based) Frederick, MDBD · Durham, NC · Hybrid
- Field Service Engineer - Boston, MA.Danaher · Remote · Remote
