Harvard Auto Plaza Irvine - Shift Supervisor
Required skills
- barista
- customer service
- team leadership
- food safety
- training
- scheduling
- performance management
Nice to have
- supervisory experience
- food and beverage environment
Role summary
Philz Coffee is seeking a Shift Supervisor (Team Lead) to oversee daily shift activities, support baristas, and ensure superior service and drink quality. This role involves motivating the team, building customer relationships, assessing performance, managing schedules, and assisting with store operations and safety programs. Previous supervisory experience in a fast-paced food and beverage setting is preferred. The position offers competitive hourly pay, tips, and benefits including medical, dental, vision insurance, 401(k) with match, and paid time off.
At Philz, we’re doing something bigger than coffee - we’re building culture and community. We believe that warmth, authenticity, kindness, positivity and passion can Better People’s Days — one cup and one customer at a time. If this sounds like a place you’d embrace – keep reading!
WHAT YOU’LL DO
As a Team Lead (Shift Supervisor), you'll better people’s days by supervising the daily activities of shifts and supporting a dynamic team of incredible people. Team Leads motivate and inspire our team members and set the bar for superior service and drink quality, all while contributing to a welcoming environment. With everything you do, you’ll embody our Philz Core Values: Obsess Over Customers & Team, In Pursuit of Better, and Be Kind & Keep it Real.
WHAT YOU’LL NEED
We make sure that every Philz is an inclusive, fun, creative and vibrant workplace; a spot where you can be yourself, dress the way you want and have flexibility in your schedule to live your best life. Most importantly, you’ll be part of an environment dedicated to bettering people’s days and building community. Previous supervisory experience in a fast-paced food and beverage environment is preferred. Don’t worry if you’ve never been a barista before - if you have a passion for people and a willingness to learn, we’ll teach you everything you need to know.
ESSENTIAL PHYSICAL REQUIREMENTS
Ability to:
**Compensation & Benefits
A reasonable estimate of the starting base hourly rate for this role is $22.55 - $24.55. Team Members also participate in a tip pool and may earn an average of $5.00 additional per hour.
When you join our team, we better your days through our benefits and support programs – we offer our team members medical, dental, and vision insurance, company-paid basic life insurance, optional family life insurance, 401(k) with company match, flexible spending accounts, commuter benefits, mental health support, holiday pay, Vacation & Sick Time, Team Member discounts, freebie drinks and discounted beans, fun Philz swag, opportunities for growth and advancement, and more!
Philz maintains a policy regarding the employment of relatives and individuals with close personal relationships. Candidates with family members or close personal relationships currently employed by Philz may be subject to additional review to ensure there are no conflicts of interest, supervisory relationship concerns, or impacts on team performance and morale.
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