In Home Care Coordinator
Required skills
- solution-focused
- relationships
- organized
- clients
- families
- caregivers
- nursing staff
- schedule changes
- care updates
- field staff
Nice to have
- office experience
- scheduling experience
- staffing experience
- healthcare experience
- elderly
- disabled
Role summary
Phoenix Home Care and Hospice is seeking a highly organized and solution-focused Care Coordinator to ensure clients receive exceptional care. This role involves coordinating daily schedules for caregivers and nursing staff, building relationships with clients and families, communicating updates, supporting field staff, resolving concerns, maintaining documentation, and partnering with clinical and operational teams for quality improvement. The ideal candidate thrives in a fast-paced environment and possesses strong communication, customer service, problem-solving, multitasking, prioritization, organizational, and computer skills. Previous office, scheduling, staffing, or healthcare experience, particularly with elderly or medically fragile individuals, is preferred.
The best days in home care happen because someone behind the scenes makes them happen.
Phoenix Home Care and Hospice is looking for a highly organized, solution-focused Care Coordinator to help ensure our clients receive the exceptional care they deserve.
If you thrive in a fast-paced environment, enjoy building relationships, solving problems, and keeping multiple moving pieces organized, this could be the opportunity you've been looking for.
As a Care Coordinator, you'll serve as the connection between our clients, families, caregivers, and nurses, helping ensure the right care is delivered at the right time.
What You'll Do- Coordinate daily schedules for caregivers and nursing staff
- Build and maintain strong relationships with clients and families
- Communicate schedule changes and care updates promptly
- Support and assist field staff with day-to-day needs
- Investigate and resolve client and employee concerns
- Maintain accurate documentation and reporting
- Partner with clinical and operational teams to ensure quality care
- Assist with ongoing quality improvement initiatives
- Medical, Dental, and Vision Insurance
- Spousal and Family Coverage Options
- PTO
- Ongoing Training and Career Development
- Employee Recognition Programs
- Supportive Leadership Team
- Opportunity for Advancement
- Mission-Driven Culture
At Phoenix Home Care and Hospice, we create New Beginnings for our caregivers, clinicians, clients, and families every day. If you're looking for a role where your organization, compassion, and ability to adapt truly make a difference, we'd love to meet you.
Choose Phoenix. Apply today.
- High School Diploma or equivalent required
- Previous office, scheduling, staffing, or healthcare experience preferred
- Experience working with elderly, disabled, or medically fragile individuals preferred
- Strong communication, customer service, and problem-solving skills
- Ability to multitask and prioritize in a fast-moving environment
- Professional, positive, and team-oriented attitude
- Strong organizational and computer skills
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