Principal Technical Account Manager
Required skills
- technical account management
- enterprise architecture
- consulting
- cybersecurity architectures
- risk management frameworks
- secure enterprise ecosystems
- security standards
- AI tools
- LLMs
- predictive analytics
Nice to have
- publications
- blogs
- speaking engagements
- industry events
- custom AI-driven operational tools
- technical service environment
Role summary
Ping Identity seeks a Principal Technical Account Manager to serve as an architectural visionary and strategic director for its most complex global accounts. This role involves engaging with C-suite stakeholders to align business vision with technical governance, defining strategic KPIs, and shaping product strategy based on enterprise insights. The position requires 10+ years of experience in technical account management, enterprise architecture, or consulting, with expert-level mastery of cybersecurity architectures, risk management, and IAM. A proven track record in operationalizing AI tools and LLMs is essential. The role also involves driving organizational service frameworks, KPIs, and delivery methodologies globally, acting as a strategic advocate, and representing Ping Identity as a Global Thought Leader. Experience with AI-driven operational tools is a plus.
About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Role Summary:
The Principal Technical Account Manager is an architectural visionary and a strategic director for Ping’s most complex, high-risk global accounts. Engaging directly with C-suite and VP-level stakeholders, you will align long-term business vision with technical governance and scale. Beyond individual account management, you own the evolution of global TAM delivery. You will define the strategic KPIs used by the organization, shape company-wide product strategy based on enterprise insights, and drive the integration of predictive AI analytics into global service delivery frameworks.
You will:
You have:
You have an advantage if:
Salary Range
$190k to $220k
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
Our Benefits:
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Sample Ping Identity interview questions
- 1
Imagine you are the PM for Google Maps; how would you handle the data ingestion needed to show live parking availability?
system designmedium - 2
Imagine you are a hardware PM; how would you design a trash can that notifies the user when it is time for a pickup?
product sensemedium - 3
Design a mobile app that helps library patrons discover physical and digital resources more easily.
product sensemedium - 4
Imagine you are a PM at Amazon; how do you design a recommendation feature that feels helpful rather than intrusive?
product sensemedium - 5
Imagine you’re meeting with a potential customer who has never heard of Ping Identity. What would you say to give them a comprehensive yet simple understanding?
product sensemedium
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