Health Center Manager III

Planned Parenthood of Southern New England
Care. No Matter What.
We are Planned Parenthood of Southern New England, one of the region’s largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice. Working for Planned Parenthood is more than a job; it’s being a part of a powerful movement. Together, we’ll take pride in shaping the future of sexual health and reproductive rights for all people.
Position Summary: Planned Parenthood of Southern New England has an opening for a full time (37.5) Health Center Manager III for our New Haven Health Center.

Essential Functions:

Ensures high quality health care services that support the whole person

Creates a great workplace that attracts, fully engages and retains great talent

Ensuring that the health center provides client centered services; makes certain all decisions reflect the best interest of the clients

Ensures business success and sustainability; responsible for identifying and seeking opportunities to grow the health center

Ensures excellent customer service and retention by providing leadership, creating effective partnerships and building highly collaborative relationships within the center and externally

Create and maintain an environment in which staff feel appreciated and recognized for their work 

Ensures that the health center is in compliance with all regulatory and quality standards

Engages as a community ambassador; identifies and builds relationships with key community contacts as a way to build partnerships and connect community members to PPSNE

Provide services that are culturally and linguistically competent

Responsible for all health center operations; processes, protocols and personnel

Key Requirements

Must have a strong understanding and personal commitment to reproductive rights and the goals and responsibilities of PPSNE

Able to manage a thriving team in a fast paced and dynamic environment 

Excellent organizational, communication and sound decision making skills 

Demonstrated ability to handle highly confidential information with diplomacy and tact

Interested in and committed to health equity. Has a deep understanding of health inequity and its historical and continued impact on our patients, communities, and healthcare systems

Authentic relationship building. Demonstrates an ability to work effectively across difference and build trust with a diversity of people

Self-awareness as it relates to belonging and equity. Brings a high level of self-awareness, empathy, and humility to interpersonal interactions across all dimensions of difference

Transparent decision-making. Experience communicating decision effectively with staff. Demonstrated judgment in knowing when and how to gather meaningful input

Bachelor’s level Degree from an accredited college or university and/or comparable training and job experience required

Working knowledge in Microsoft Word, Excel, and Outlook is required

Must be able to work mornings, evenings, weekends and have a reliable form of transportation

Bi-lingual English/Spanish or bi-cultural candidate preferred

PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited. PPSNE offers a comprehensive benefit package which includes; Health, dental and vision insurance, paid parental leave, retirement savings, tuition reimbursement, generous paid time off, a flexible spending account, wellness program and more.