Store Manager
Required skills
- management experience
- hospitality
- financial services
- retail
- restaurant
- customer engagement
- positive relationships
- exceed corporate initiatives
- inspire excellence
- high-energy
Nice to have
- English/Spanish bilingual
Role summary
PLS is a leading retail provider of financial services, operating over 200 check cashing stores. The Store Manager is responsible for leading the store to deliver outstanding customer service, meet operating and financial goals, and ensure compliance with policies and regulations. Key responsibilities include customer relationship building, implementing strategies to meet store objectives, recruiting and developing team members, analyzing financial statements, supervising daily operations, coaching the team, and marketing within the community. A minimum of two years of management experience in hospitality, financial services, retail, or restaurant industries is required, along with strong customer engagement, leadership, and communication skills. English fluency is mandatory, and Spanish bilingualism is a plus.
This position is located at 10150 Almeda Genoa, Houston, TX 77075
PLS® Overview:
Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures. Store Managers are also responsible for ensuring store team members are properly motivated and trained and that qualified team members are developed and ready to fill open positions.
Job Responsibilities:
Job Requirements
Working Conditions and Physical Requirements:
Benefits:
Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment
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