
Marketing Specialist
Required skills
- Marketing
- Business
- 2 years of experience
- senior living setting
- Intermediate computer skills
- customer service skills
- CRM records
- prospect information
- reporting databases
- resident interior finish selections
Nice to have
- 3+ years of experience
- CRM software
- reporting skills
Role summary
Foothills Presbyterian Community seeks a highly organized, customer-focused Marketing Specialist with senior living experience to join their Sales and Marketing team. This in-office role supports the growth of the Independent Living community by assisting residents through the sales process, coordinating marketing and administrative activities, and helping future residents personalize their homes. Responsibilities include managing inquiries, conducting tours, updating CRM and databases, coordinating interior finish selections, scheduling events, preparing documentation, managing office operations, and maintaining confidentiality. An Associate degree in Marketing, Business, or Communications and a minimum of 2 years of experience in a senior living setting are required. Preferred qualifications include a Bachelor's degree, 3+ years of senior living experience, CRM software proficiency, and strong communication and reporting skills.
Description
This is an in-office position
Foothills Presbyterian Community is seeking a highly organized, customer-focused Marketing Specialist with senior living experience to support our Sales and Marketing team and assist with the continued growth of our Independent Living community. This position plays a key role in supporting residents through the sales process, coordinating marketing and administrative activities, and helping future residents personalize their new homes through interior finish selections.
Job Responsibilities include but are not limited to:
- Respond to phone, website, and walk-in inquiries and assist with lead management.
- Conduct community tours and support prospective residents through the sales process.
- Maintain and update CRM records, prospect information, and reporting databases.
- Coordinate resident interior finish selections and track construction-related documentation.
- Schedule appointments, meetings, and sales events while providing administrative support to the Sales and Marketing team.
- Prepare correspondence, reports, contracts, applications, and move-in documentation.
- Manage office operations, filing systems, design samples, supplies, and marketing materials.
- Communicate professionally with residents, families, prospects, and team members.
- Assist with managing the marketing database by updating prospect and resident information, activities, and status.
- Maintain confidentiality and uphold the organization's mission, values, and commitment to exceptional customer service.
Minimum Qualifications
Education:
- Associate degree in Marketing, Business, Communications, or a related field
Experience:
- Minimum of 2 years of experience in a senior living setting
Skills:
- Intermediate computer skills
- Strong organizational and customer service skills
- Valid South Carolina driver's license
Preferred Qualifications
Education:
- Bachelor's degree in Marketing or related field
Experience:
- 3+ years of experience in a Senior Living setting
Skills:
- Experience with CRM software
- Strong communication, administrative, and reporting skills
What's In It For You?
- Competitive salary and benefits package, including health, dental, and vision insurance
- Generous paid time off
- Retirement savings plan with employer match
- Opportunities for professional development and growth
- A vibrant, supportive community where you can make a real impact on the lives of our residents.
At PCSC, we believe in Relationships, Teamwork, Service, Excellence, and Stewardship. If you’re ready to make a meaningful impact, we invite you to apply for this exciting opportunity!
PCSC is an Equal Opportunity Employer.
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