Online Gaming, Fantasy Sports, Technology, Sports Betting

Senior TPM - SRE Center of Excellence

RemoteRemoteFull TimeSenior$160,000–$180,000 /yrPosted 8 hours ago

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Required skills

TPM
SRE
Infrastructure
Platform
DBRE
production experience
technical depth
postmortem
root cause analysis
bugfixing

Nice to have

FinOps Foundation
ITIL Problem Management

Role summary

PrizePicks is seeking a Senior Technical Program Manager (TPM) to build and lead their new Engineering Center of Excellence (Eng CoE). This role focuses on systemic problem resolution, starting with Problem Management and FinOps. You will own the incident-to-postmortem-to-follow-up pipeline, ensuring underlying causes are addressed and design assumptions are questioned. You will also build cost allocation from scratch, driving down waste and establishing showback/chargeback models. The ideal candidate has 10+ years of TPM experience in SRE/Infrastructure/Platform/DBRE, with strong production experience, cloud cost expertise (GCP preferred), and a track record of driving incident review processes. This is a remote role based in the U.S.

At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 550 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together?

About the Role:

Great engineering teams are good at fixing things; patching bugs, provisioning capacity, responding fast when something breaks. The harder, more valuable skill is resolving things: finding the underlying cause, questioning the original design assumption, and closing the loop so the same problem doesn’t come back wearing a different face. The Engineering Center of Excellence (Eng CoE) is the function we’re building to make that second skill systemic, starting with two concrete, measurable domains, with room to take on the next process-first problem once this one proves itself: Problem Management (turning postmortems into something that actually changes behavior, not a checkbox) and FinOps (real financial discipline over a fast-growing infrastructure footprint across GCP, CDN, and observability). This Technical Program Manager is our first hire into the function. You won’t be inheriting a program, you’ll be building one, proving it on hard metrics, and laying the foundation for Eng CoE to grow into a full team over the next one to two years.

What you'll do:

Own the incident-to-postmortem-to-follow-up pipeline end to end, every production incident gets a postmortem that names the underlying cause, not just the bugfix that shipped.

Build a postmortem discipline that keeps asking one question: are the original design assumptions still valid? and push back when “root cause” quietly means “the bug we just closed.”

Track follow-up items to closure with rigor: report on completion rate and SLA compliance, escalate stalled items to senior management, and name names when the process needs it.

Start hands-on and heavy-handed on enforcement to build the habit, then hand execution back to teams as the process matures, this role flexes between direct ownership and delegation depending on how ready a team is.

Build cost allocation from the ground up: cost centers, tagging/labeling standards, and a real map from spend to teams and, where possible, to revenue or features.

Assign accountable owners to every major spend category and run a recurring cost review cadence with them, building toward showback now, chargeback later.

Flag and drive down waste; orphaned resources, over-provisioning, unused commitments, in partnership with the teams that actually own the infra.

Own the metrics that prove this is working, incident recurrence, time-to-postmortem, the split between postmortems that produce real design change versus a code patch, follow-up aging, and cost-allocation coverage, and report both practices’ health to leadership on a fixed cadence.

Build and grow the function itself — stand up the practice solo, then shape it into a full Eng CoE team as it proves its value.

What you'll have:

10+ years as a TPM in SRE, Infrastructure, Platform, DBRE.

Real hands-on production experience, enough technical depth to read a postmortem critically and know when “fixed” is actually just “patched.”

Direct experience with cloud cost structures, GCP strongly preferred; tagging/labeling, committed-use discounts, cost allocation fundamentals.

A track record running or heavily driving postmortem or incident-review processes, ideally having pushed at least one team past root-cause analysis that was really just bugfixing with extra steps.

Comfortable pushing senior engineers and managers for real answers without formal authority over them, this role only works if you can hold the line on process.

A sharp sense for which details matter, you capture the ones that drive a decision and don’t create busy-work chasing the ones that don’t.

Experience calibrating between direct ownership and delegation of process compliance, depending on how mature a given team is.

Data fluency - you can build a report for a leadership audience and defend it through real Q&A, not just present it.

Nice to have: FinOps Foundation exposure or certification; ITIL Problem Management familiarity; prior experience standing up a new function from scratch.

How we work:

A few things that are true of how this team operates, so you know what you’re signing up for:

No surprises. A stalled follow-up gets escalated, not quietly carried to next quarter.

You’ll need standing, not authority. Cooperation gets earned through data and follow-through, not a title.

We start strict on purpose. Enforcement is heavy-handed early so the habit sticks, then we hand it back to the team.

We separate signal from noise. Chasing every detail is its own kind of failure; we want the ones that matter.

Where you’ll live:

While we prefer candidates based in Atlanta, we are open to qualified applicants from anywhere in the U.S. and are willing to consider remote candidates. #LI-Remote

Working at PrizePicks:

The typical salary range for this position is $160,000 to $180,000. At PrizePicks, we consider your role, level, and where you'll be working when determining our salary ranges. The compensation info you see on our job postings gives you an idea of the starting pay range for the position. Your actual pay within that range will depend on your specific work location, as well as your skills, experience, and education. Your recruiter will be happy to chat more about the specific pay range for your location and how we arrived at it during the hiring process.

This application period will remain open for 30 days. We’re committed to finding the best candidate, so this date may be adjusted, and any changes will be reflected in this posting.

Date Posted: 11/11/2026

Benefits you’ll receive:

In addition to your great compensation package, full-time employees will be eligible for the following perks:

Company-subsidized medical, dental, & vision plans

401(k) plan with company match

Annual bonus

Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)

Generous paid leave programs, including 16-week paid parental leave and disability benefits

Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked

Company-wide in-person events and team outings

Lifestyle enhancement program

Company equipment provided (Windows & Mac options)

Annual performance reviews with opportunities for growth and career development

You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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