Technical Delivery Manager – Healthcare, Release Management & AI
Required skills
- outcome-oriented
- commercially minded
- patient services hub platforms
- release execution
- feature execution
- integration execution
- fix execution
- compliance-heavy environment
- AI Lead
- data team
Nice to have
- Salesforce platform
- Health Cloud experience
- patient access
- hub services
- market access
- revenue cycle management programs
Role summary
We are seeking an experienced Technical Delivery Manager to oversee the execution and scaling of patient services hub platforms in a healthcare setting. This role is critical for ensuring on-time, high-quality releases, features, integrations, and fixes within a regulated environment. You will act as the liaison between Product Owners and developers, coordinating closely with AI, data, and IT operations teams. Responsibilities include managing delivery flow, release coordination, cross-functional dependency management, vendor coordination, capacity forecasting, and leveraging AI tools for enhanced delivery operations. The ideal candidate will have a strong understanding of healthcare compliance (HIPAA, TCPA, OIG), data analysis, and a proven track record in release management and agile practices. Experience with Salesforce Health Cloud and CI/CD is preferred.
We are looking for an outcome-oriented, commercially minded Delivery Manager to run the execution and scaling of our patient services hub platforms. You will own the answer to one question: is it going to ship when we said it would? Releases, features, integrations, and fixes - on time, at quality, in a compliance-heavy environment where a missed date has a downstream cost to patients waiting on therapy.
This is the operational engine of our technology organization. You will be the connective tissue between the Product Owner, who decides what gets built, and the developers who build it - while keeping work synchronized with our AI Lead, data team, and IT operations group. Externally, you are the delivery counterpart to our Implementation leaders.
We expect you to work with AI, not around it. The team runs on Jira, Confluence, and Rovo and uses Claude and Claude Code in its daily practice. We want less manual ticket maintenance and status assembly and more forward-looking signal - earlier risk detection, better forecasting, dependencies surfaced before they reach a developer. You will help build that capability rather than inherit it finished.
Status reporting exists to provide transparency into where things stand, not to fill a meeting. The same applies to process: we want agile practice tailored to a fast-moving, highly regulated healthcare business rather than a framework followed by the book. All of it in service of our mission to remove barriers between patients and the care they need.
Core Duties/Responsibilities:
Skills & Requirements:
Education, Certifications and Experience:
Physical Requirements:
Our PRO-Spectus Culture Philosophy
At PRO-Spectus we have created a culture that is supportive, dedicated, and teamwork driven. We celebrate each other’s joys in personal life and professional accomplishments, promoting meaningful relationships and friendships.
Our employees bring strength of mind and spirit to make the extraordinary happen every day. With humility and compassion at our core, PRO-Spectus is proud of our relentless focus towards the higher purpose of improving the lives of patients we support.
We recognize it takes a lot of people working together with a common goal to make spectacular happen, and we never forget that at the heart of our company are the people who make it work.
PRO-Spectus is an Equal Opportunity / Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, protected veteran status, marital status or other protected status under federal, state or local laws.
At PRO-spectus, we are deeply committed to pay transparency and equity. The annual range for this position is $120,000 - 145,000, based on experience and qualifications, with the final offer reflecting skills and other job-related factors. Beyond competitive pay, we offer a comprehensive and generous benefits package designed to support your well-being and work-life balance.
Our benefits include robust medical, dental, and vision plans; life insurance and disability coverage; and tax-advantaged savings accounts. We also provide an Employee Assistance Program, home office benefits, and unique perks like an Employee Ownership Program. With paid time off, holidays, bereavement leave, and a 401(k)-retirement plan with employer matching, PRO-spectus prioritizes your financial and personal security. Plus, you may be eligible for a performance-based bonus opportunity.
Join PRO-spectus, where your career growth, well-being, and contributions truly matter!
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