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Robotics Application Manager

Belo HorizonteOnsiteFull TimeManager / HeadPosted 14 days ago

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Required skills

  • Autonomous Haulage Systems
  • AV technology
  • production-ready autonomy
  • mining operations
  • Engineering background
  • robotics
  • embedded systems
  • English fluency
  • cross functional team collaboration
  • people management skills

Nice to have

  • support
  • 24/7 operations
  • shift-based operations

Role summary

Pronto AI, a leader in autonomous vehicle (AV) technology, is seeking a Support Engineer Manager to lead a team responsible for keeping autonomous haul trucks operational in production environments 24/7. The role involves people management, technical oversight, onboarding new engineers, and acting as an escalation point for production issues. The ideal candidate has an engineering background (robotics, software, or embedded systems) with experience in management, strong people management skills, and advanced Linux/Bash proficiency. Experience with ROS, Python/C/C++, and managing support teams or 24/7 operations is a plus. This onsite role is based in Belo Horizonte.

Who we are Pronto AI is a global leader in commercializing autonomous vehicle (AV) technology, deploying Autonomous Haulage Systems (AHS) that automate operations in mines, quarries, and construction sites worldwide. While much of the industry remains in R&D, we deliver real, production-ready autonomy that is already operating in the field. We are on a mission to make mining operations safer, smarter, and more efficient through cutting-edge technology, and we are building toward becoming the world’s first profitable AV technology company.

What you’ll do

  • Lead a team of Support Engineers who keep autonomous haul trucks running in production, 24/7.
  • Own your team, including being its escalation point during production issues.
  • Onboard new engineers and get them ready to support production.
  • Know your team's technical work in depth and hold the team accountable for quality and response times.
  • Step in hands-on to cover team members when needed.
  • Grow engineers on your team toward Level 2.
  • Partner with Robotics, Hardware, and Operations teams to resolve issues.
  • Improve support processes and tooling so the team can support a growing fleet.

    • What we’re looking for

  • Engineering background (robotics, software, or embedded systems), now focused on management.
  • Experience leading engineering teams and a fluency in English to enable cross functional team collaboration.
  • Strong people management skills.
  • Advanced Linux and Bash, plus hands-on debugging of embedded systems over SSH and the command line.
  • ROS, and Python or C/C++.
  • Plus: experience in support or managing support teams.
  • Plus: experience with 24/7 or shift-based operations.

    • Why join us

  • Work on real, production-deployed autonomy.
  • Build technology that directly improves safety, efficiency, and productivity.
  • Tackle complex challenges in demanding, real-world environments.
  • Be part of a fast-moving team with high ownership and impact.
  • See your work deployed and making a difference in the field.
  • Collaborate closely with experienced engineers and industry operators.

    • What else you need to know

    This role is based in our Belo Horizonte office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

    Ready to join us as we serve those who serve others?

    #LI-Onsite

    Ready to apply?
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