Senior Operations Manager - Specimen Processing
Required skills
- Production experience
- manufacturing
- high-throughput
- high-pressure operating environment
- Automation
- systems management
- Labor force management
- staffing
- retention
- workforce planning
Nice to have
- LEAN
- Continuous Improvement
- CI
Role summary
Quest Diagnostics is seeking an experienced operations leader to oversee a high-volume, fast-paced production environment for specimen processing. The ideal candidate will have a Bachelor's Degree, production experience in a high-throughput, high-pressure environment, and hands-on experience with automation and systems management. This role requires proven success in labor force management, including staffing, retention, and workforce planning at scale, as well as recent experience leading large teams. Preferred qualifications include LEAN/Continuous Improvement experience. The position is metric-driven, demanding strong decision-making skills to impact throughput and service levels, and requires comfort managing competing priorities and leading teams through change.
Requirements
- Bachelor's Degree
- Production experience - Background in manufacturing or another high-throughput, high-pressure operating environment
- Automation & systems management -Recent, hands-on experience with automation and the daily management of systems and the support groups that maintain them
- Labor force management- Proven track record of successful staffing, retention, and workforce planning at scale
- Team leadership- Recent experience leading large teams
Preferred Qualifications
- LEAN / Continuous Improvement (CI) experience
About This Role
This position sits within a demanding, metric-driven operation where daily decision-making directly impacts throughput and service levels. The ideal candidate is comfortable managing competing priorities, leading large teams through change, and partnering closely with support functions to keep systems running smoothly.
Confidentiality Note
This posting is intentionally limited in detail to protect the identity of the hiring organization during the initial candidate search. Full company and role details will be shared with candidates who advance in the process.
See above
All qualified applicants will receive consideration for employment without regard to race (including traits historically associated with race including but not limited to hair texture and styles), color, religion, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, reproductive health decision-making, marital or domestic partnership status, national origin, citizenship, military or veteran status, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, political affiliation, or other characteristic protected by the law.
All your information will be kept confidential according to EEO guidelines.
Cielo has been retained on behalf of Quest Diagnostics to idenifty an experienced operations leader to oversee a high-volume, fast-paced production environment. This is an excellent opportunity for a results-driven manager who thrives under pressure and knows how to build, lead, and retain large teams while driving continuous improvement.
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