Showroom Operations Coordinator

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Dental insurance

Ready to jump in, bring your energy, and be part of a high-energy team that actually loves what they do? Our business is booming, and we're looking for an organized, upbeat, hands-on team player who's ready to make an impact from day one!

If you thrive in a fast-paced environment, love helping people, enjoy variety in your day, and can juggle a million things with a smile, keep reading. You might be exactly who we're looking for!

WHO WE ARE

ProSource of Arizona is a locally owned wholesale powerhouse specializing in flooring, kitchen, and bath products. With 50,000+ options from top manufacturers, we help our Trade Pro Members and their clients bring everything from everyday upgrades to dream spaces to life.

But we're more than just a showroom. We're a TEAM that:

• Shows up for each other.
• Celebrates wins, big and small.
• Takes pride in doing great work.
• Embraces ownership, integrity, and continuous improvement.
• And has FUN while doing it!

WHAT YOU'LL BE DOING

As our Showroom Operations Coordinator, you're the behind-the-scenes hero who helps connect our showroom, warehouse, and sales team. You're the go-to person who keeps things organized, customers happy, and daily operations moving.

Your mission: Support the team, elevate the customer experience, and keep everything running smoothly!

ELEVATE THE SHOWROOM EXPERIENCE

• Keep our showroom looking sharp, clean, organized, and welcoming.
• Help coordinate product displays, samples, merchandising, and vendor updates.
• Maintain accurate product tags, samples, and inventory information.
• Assist Members and clients with product samples and selections.
• Keep showroom supplies and common areas stocked and ready to go.

KEEP THE WAREHOUSE MOVING

• Assist with receiving, labeling, organizing, and stocking materials.
• Prepare materials for customer pickups and help coordinate vendor deliveries.
• Provide friendly, efficient service during customer pickups.
• Assist with returns, claims, and inventory organization.
• Work alongside the Warehouse Lead and provide backup support when needed.
• Forklift experience and general Warehouse preferred.

KEEP SALES ON TRACK

• Partner with Account Managers to keep customer projects moving.
• Handle incoming calls, emails, estimates, and customer communications.
• Prepare estimates, process approved sales orders, payments, credits, and refunds.
• Maintain accurate customer records, project notes, and order information in RFMS.
• Monitor open orders and help keep cabinet projects and tracking updated.
• Assist with calendars, appointments, returns, warranties, and claims.

BE THE ULTIMATE TEAM PLAYER

• Collaborate with Account Managers, showroom personnel, warehouse staff, vendors, and leadership.
• Jump in wherever needed to support daily business operations.
• Help onboard and train new team members when needed.
• Bring solutions, take ownership, and help keep the FUN Bus moving!

WHAT YOU BRING

• High school diploma or equivalent experience.
• 2+ years of experience in sales support, customer service, administration, or operations, or an equivalent combination of relevant work experience and skills. Flooring, wholesale, or building materials experience is a plus!
• Excellent communication and interpersonal skills.
• Strong organizational skills, attention to detail, and the ability to multitask.
• Confidence on the phone and a customer-first mindset.
• Basic math skills and comfort working with numbers.
• Proficiency in Microsoft Office / 365 and the ability to learn systems like RFMS and SharePoint.
• Initiative, dependability, flexibility, and a willingness to pitch in.
• Ability to follow direction, prioritize responsibilities, and work independently as well as part of a TEAM.
• Ability to stand, walk, bend, and move throughout the showroom and warehouse, including lifting and moving materials up to 70 lbs with appropriate equipment.

Most importantly, you bring a positive attitude, a strong work ethic, and a genuine desire to help the team succeed!

WHERE YOU'LL BE IN A YEAR

• The go-to person for Members, clients, vendors, and teammates.
• Confident navigating our showroom, warehouse, products, and systems.
• Knowledgeable about flooring, cabinets, countertops, plumbing, hardware, and customer experience best practices.
• Helping Account Managers and the showroom team operate more efficiently.
• Building strong relationships across the organization.
• Making a meaningful contribution to our customer experience, sales growth, and overall team success.

WHAT YOU GET

• $22–$24 per hour
• Monday–Friday, 8 AM–5 PM
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Work-life balance that actually exists!
• No Sunday hours and Saturdays by appointment only.
• A positive, team-first culture where your contributions matter.

HOP ON THE FUN BUS! 🚌

If you're a proactive problem-solver who takes pride in your work, loves variety, and wants to grow with a thriving local business, we want to meet you!

Bring your energy, bring your TEAM spirit, and let's build something great together.

APPLY TODAY!

ProSource Wholesale of Arizona
Great people. Great teamwork. Great FUN.