Service Manager - Commercial Tire and Service

Description

Purcell Tire and Service Centers leading the industry in quality products & service, operational excellence, and people development.

As a Service Manager, your mission is to lead your team by combining your in-depth knowledge with your exceptional people skills to supervise and coordinate the service team.

What We Offer:

• Monday - Friday, 8-5 Schedule

• Lucrative Compensation Plan:

• Competitive Base

• Uncapped Commission Potential

• Bonuses & Incentives

• Premium Benefits Package:

• Medical, Dental, Vision,

• PTO After 90 Days

• Free Life Insurance

• Short-Term & Long-Term Disability

• 401k with Company Match

• And Much More

What You Need:

• Ability to pass a background & drug screen

• Valid driver’s license

• 3 yr clean MVR with no DUIs

• 6 years of relevant experience

What You’ll Do:

• Commit to continual improvement, training & professional growth

• Manage the workflow of the service department

• Prepare service estimates

• Maintain customer trust

• Assure customers’ concerns are addressed in the technician’s inspection & findings

• Explain estimates, repairs needed/ recommended, & completion times

• Resolve customer concerns or complaints as they arise

• Foster a good working relationship with parts vendors

• Maintain inventory for back shop supplies

• Assist with the purchase of parts, materials & equipment

• Train service personnel

• Embrace Purcell’s culture of safety in all matters, at all times

• Look for opportunities to improve our products & services

• Other essential and non-essential duties as assigned by management