Medical Assistant

Support medical and medication-assisted treatment (MAT) services through client monitoring, observations, and medical support activities.

Obtain and document vital signs, capillary blood sugars, urine specimens, and other medical information as directed.

Report significant changes in client condition, medical concerns, or treatment needs to appropriate clinical or nursing staff.

Conduct toxicology screening activities, including specimen collection, documentation, processing, and communication of results to the treatment team.

Observe and document medication dispensing activities as assigned and in accordance with organizational procedures.

Assist with admissions documentation, records collection, and coordination of required medical information.

Maintain unit inventory and assist with ordering, receiving, stocking, and monitoring supplies.

Assist with client education, medical questions, appointment follow-up, and treatment engagement activities.

Collect and document client payments in accordance with organizational procedures.

Collaborate with treatment team members to support client care, communication, and continuity of services.

Maintain confidentiality and exercise discretion regarding all company and client information.

Complete all required training designated by the company and applicable accreditation/licensing entities.

Perform other duties as assigned.

High school diploma or equivalent required.

Active certification valid in North Carolina as a Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), or Certified Pharmacy Technician (CPhT) required.

Experience in a drug and alcohol treatment and/or residential setting preferred.

Current CPR, AED, and First Aid certification preferred.

Strong oral, written, and interpersonal communication skills.

Ability to establish and maintain professional and therapeutic relationships with clients.

Ability to gather, analyze, and communicate medical and treatment-related information.

Ability to maintain accurate documentation and records.

Ability to recognize and appropriately respond to medical concerns and crisis situations.

Strong organizational, time-management, and multitasking skills.

Ability to maintain confidentiality and professionalism.

Ability to work effectively within a multidisciplinary treatment environment.