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Pyramid Healthcare Verified
Healthcare, Behavioral Health, Addiction Treatment

Dining Services Lead

Langhorne, PAOnsiteFull TimeLeadPosted 1 month agoVisa sponsorship available

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Required skills

  • High School Diploma

Nice to have

  • food service experience
  • team environment
  • leadership ability

Role summary

The Dining Services Lead is responsible for overseeing dining services operations in the absence of a supervisor, ensuring compliance with policies and leading team members to provide high-quality services. This role involves guiding food service operations, ensuring staff effectiveness, assisting with food preparation and serving, and providing training and coaching. The Lead maintains food quality and service standards, ensures a clean and safe environment, motivates the team, assesses performance, and manages inventory. They also handle customer service, resolve client concerns, report incidents, and complete required training. The position requires a High School Diploma and preferred experience in food service and leadership.

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Summary:

In addition to performing the responsibilities of their assigned position, the Dining Services Lead is responsible and accountable for the operations of the dining services department in the absence of the Dining Services Supervisor/Manager. The Dining Services Lead will ensure compliance with established policies, procedures, and guidelines, and lead team members to provide efficient and high-quality services.

Pay: $16/hr.

Responsibilities:

  • Communicate and promote Pyramid Healthcare’s core values and mission.
  • Guide and supervise food service operations during assigned shifts.
  • Ensure staff effectiveness, efficiency, and client satisfaction per established policies and procedures.
  • Assist with the preparation, cooking, and serving of food.
  • Provide direction, training, and coaching to employees in collaboration with the Dining Services Supervisor.
  • Ensure standards are maintained for food quality and service.
  • Maintain a clean and safe environment by complying with food safety procedures and guidelines.
  • Motivate team members by creating a supportive and collaborative work environment.
  • Assess team performance during assigned shifts and provide feedback to the supervisor.
  • Conduct shift huddles to review standard work, prioritize tasks, and encourage productivity.
  • Assist with ordering and maintaining accurate food and supplies inventory.
  • Ensure proper operation and maintenance of department equipment; report needed maintenance and faulty equipment to supervisor immediately.
  • Maintain excellent customer service and resolve client concerns in a professional manner.
  • Promptly report workplace accidents, injuries, incidents, or illnesses.
  • Address client concerns during shift and consult with the Dining Services Manager/Supervisor, as necessary.
  • Complete required trainings and mandatory training hours.
  • Perform other duties as assigned.

    • Required Skills:

  • High School Diploma.
  • One year experience in food service preferred.
  • Proven history of consistently performing at a high level in a team environment.
  • Proven leadership ability and/or experience.
  • Serv-Safe certified or be willing to obtain upon hire.

    • Pyramid CORE Values:

    We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

    Total Rewards for Full-Time Positions:

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Employee Recognition Programs
  • Referral Bonus opportunities
  • And More!

    • Want to know more?

    To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

    Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.

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