
Renewal Account Manager
Required skills
- Renewal Sales
- Account Management
- Enterprise Contracts
- Salesforce
- Microsoft Excel
- Negotiation
- Forecasting
- ARR Growth
Nice to have
- Qlik
- Customer Success
- Upsell
- Cross-sell
Role summary
Qlik is seeking a Renewal Account Manager to join their Customer Success Organization. This role focuses on driving the renewal sales of Qlik's subscription software, contributing to ARR growth and maintaining high renewal rates. The Renewal Account Manager will collaborate with customers and internal teams (Sales, Customer Success) to ensure a positive customer experience, mitigate risks, and identify upsell/cross-sell opportunities. Key responsibilities include leading the renewal sales cycle, building strong customer relationships, utilizing data for decision-making, and maintaining accurate forecasts. The ideal candidate will have a Bachelor's degree or equivalent experience, 5-7 years in renewal sales or account management, experience with enterprise contract negotiation, and proficiency in Microsoft Excel and Salesforce.
- Lead the renewal sales cycle, driving growth and exceptional renewal rates through Qlik’s value-driven proposition.
- Develop successful relationships with existing customers and partners, leveraging data to inform decisions and optimize outcomes.
- Collaborate cross-functionally with Sales, Customer Success, and other teams to deliver a cohesive customer experience.
- Identify and mitigate risks, drive upsell/cross-sell opportunities, and maintain accurate forecasts to achieve and exceed goals.
East Coast USA preferred
#LI - Remote Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!
More about Qlik and who we are:
Find out more about ‘Life at Qlik’ on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.
What else do we offer?
- Named in Newsweek’s ‘Americas Greatest Workplaces 2025’: https://rankings.newsweek.com/americas-greatest-workplaces-2025.
- Genuine career progression pathways and mentoring programs.
- Culture of innovation, technology, collaboration, and openness.
- Flexible, diverse, and international work environment.
Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs.
Salary and Benefits: The base salary range for this role is $62,000 USD MIN – $82,000 USD MAX per year. This position is eligible for a variable commission within a range of $18,000 USD MIN - $22,500 USD MAX subject to meeting targets set forth in a sales compensation plan. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.
This position is eligible for comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.
Application Window: The application window is 60 days, but applicants are encouraged to apply as soon as possible. The posting will be removed before the application window closes if the position is filled.
For positions in Massachusetts: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
Qlik is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a workplace that is diverse, equitable, and inclusive.
Qualified applicants will receive consideration for employment without regard to actual or perceived: race, color, religion, sex, sexual orientation, gender identity, pregnancy and related medical conditions, genetic information, national origin, age, marital status, protected veteran status, disability status or any other characteristic protected by applicable law. For United States applicants and employees, go to the US Department of Labor’s website to review the Equal Employment Opportunity Posters, including the “Know Your Rights” and “Pay Transparency Nondiscrimination” posters.
If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta@qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.
Qlik uses artificial intelligence (e.g. Talent Intelligence developed by Eightfold) to screen and summarize resumes, assess and evaluate candidates, and score candidates for all positions at Qlik. Any hiring decision will involve a human review, and you will not be subject to decisions based solely on automated means. For questions about this tool, contact accessibilityta@qlik.com.
Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.
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