Leasing Consultant
Required skills
- Customer service
- Arithmetic
- De-escalate
- Problem-solve
- Respond sensitively
- Social media marketing
- Initiative
- Self-motivated
- Microsoft Word
- Microsoft Excel
Nice to have
- YARDI
- Fair Housing laws
Role summary
RADCO Living is seeking a passionate Leasing Consultant to join their award-winning multifamily team. This role is the primary representative of the company, responsible for showcasing community features and benefits, building relationships, and fostering a positive atmosphere. The Leasing Consultant will handle inquiries, schedule tours, process applications, and assist with marketing initiatives. The company emphasizes a team-first philosophy, offering competitive compensation, comprehensive benefits, and opportunities for development. A minimum of 1-3 years of customer service experience, strong communication and problem-solving skills, and proficiency in Microsoft Office are required. Experience with social media marketing and Yardi is also noted.
- Competitive Salary, Leasing Commissions, and Quarterly Pay-for-Performance Bonuses
- 100% of the employee-portion for medical, dental, life and AD&D Insurance
- 401(k) retirement plan with 100% employer match up to 6% of Gross Pay
- Access to Telemedicine and a robust Employee Assistance Program (EAP)
- Paid Maternity & Parental Leave
- Comprehensive wellness program – THRIVE
- Accrued Paid Time Off (PTO) immediately upon hire
- Employee housing discount
- Team building, Industry & Volunteer events
- Ongoing learning & development opportunities tied to personal and professional goals
- Minimum of 1-3 years of experience in a customer service role
- Strong arithmetic, verbal and written communication skills
- Ability to de-escalate, problem-solve, and respond sensitively to customer service-related concerns
- Experience with social media marketing
- Takes initiative and self-motivated to complete tasks at hand
- Microsoft Word, Excel and Outlook experience is required
- YARDI® experience is preferred but not required
- Basic understanding of Federal, State and local Fair Housing laws is preferred
- Must possess and maintain a valid driver's license and reliable transportation. Team members may be required to use their personal vehicle for business-related travel within the local market area, including visits to competitor properties, company locations, or other business purposes. Mileage reimbursement will be provided in accordance with company policy.
- Valid driver’s license may be required based on property size and potential need for use of a golf cart. Position requires individuals to furnish their own reliable transportation to fulfill the job’s functions
- Respond to telephone and internet inquiries from residents and prospects to schedule virtual, self-guided, and in-person tours
- Welcome and greet community guests and tour prospective residents throughout property
- Process rental applications, obtain required documents, schedule move-ins and prepare all lease file documents
- Assist with planning and implementation of community marketing plan and events to generate traffic
- Demonstrate RADCO’s value of Caring by treating residents, vendors, coworkers, and supervisors with respect and professionalism
- Some responsibilities and duties may not be specifically addressed within this job description. RADCO Living emphasizes a team approach and fully expects every team member to perform any reasonable task or request that is consistent with fulfilling company objectives
- May be required to conduct competitor property visits, market surveys, and local market research as needed to support leasing and operational objectives.
- Travel may be required within the local market area. Such travel may include, but is not limited to, marketing efforts, visiting competitor locations, participating in training, etc. Ownership of a personal vehicle is not a requirement for this position. RADCO encourages carpooling and the use of shared transportation whenever practical.
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