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Hospitality

Room Attendant

Augusta, GAOnsiteFull TimePosted 1 month ago

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Required skills

  • cleaning
  • guest rooms
  • health and safety
  • sweeping
  • mopping
  • vacuuming
  • dusting
  • replacing towels
  • making beds
  • emptying trash

Nice to have

  • hospitality industry
  • customer service
  • guest-related positions
  • Brand experience

Role summary

Raines Co. is seeking a Room Attendant responsible for cleaning and servicing guest rooms to ensure a pleasant and comfortable guest experience. This role involves maintaining a healthy and safe environment, changing linens, replacing amenities, cleaning floors and carpets, dusting furniture, emptying trash, and cleaning public areas. The Room Attendant will also report maintenance needs, update room status, and restock supplies. Experience in customer service or a guest-related field is preferred, as is prior hospitality experience. A high school diploma or equivalent is required. Raines Co. offers comprehensive benefits and career advancement opportunities.

Raines Co. - Your Future is Now!

Position Summary: The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. 

Essential Job Functions 

  • Greeting guests and responding to requests
  • Maintain a healthy and safe environment in guest rooms
  • Changing bed linen and making beds
  • Replacing used towels and other bathroom amenities, such as shampoo and soap
  • Sweeping and mopping floors
  • Vacuuming carpets
  • Dusting and polishing furniture
  • Emptying trash containers
  • Cleaning public areas, such as corridors
  • Reporting any technical issues and maintenance needs
  • Updating status of guest rooms on assignment board
  • Restocking cleaning cart and/or supplies
  • Follow all health and safety rules
  • Attends meetings as required

Experience and Education: 

Experience in customer service, forward-facing, or other guest-related positions

Prior experience in the hospitality industry as a room attendant preferred

Experience cleaning in a customer focused environment

Experience with specific Brand as it applies

Minimum High school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

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