Pre Sales Manager

Key Responsibilities

• Run discovery sessions and tailored demonstrations to gather technical requirements
• Support and manage Proof of Concepts where necessary
• Liaise with delivery teams to ensure accurate understanding of the prospect client’s platform
• Technical consultation during the sales process, and supporting the curation of Ravelin implementation plans
• Understand in-depth the prospect’s existing internal fraud prevention, Account Take Over and similar systems
• Develop relationships within the prospective client’s organisation

• Be a subject matter expert on Ravelin’s solutions and use cases
• Collaborate across internal functions, especially Product and Integration
• Work directly with internal teams to deliver technical specifications of prospect client’s bespoke requirements
• Maintain and improve our knowledge base and RFP answers.
• Act and encourage sharing and excellence as one of a pool of resource, globally

Skills, Knowledge and Expertise

• Experience in working in a similar pre-sales technical/engineering/consulting roles
• Experience in card payments and authentication
• Technical awareness of EMVco standards, including flows, data requirements and protocol versions.
• Be able to demonstrate a strong balance of both commercial and technical acumen in supporting the delivery of revenue to the business
• Technical awareness as part of software sales discussions e.g. operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON) and database technologies & storage
• Strong ability to engage and manage expectations with different internal and external stakeholders
• Strong academic background, preferably Technology or scientific degree
• A thirst to learn
• Initiate improvements in knowledge and sharing of work for the good of all
• Ability to creatively explain and present complex concepts in an easy to understand manner
• An ability to understand the business value of the Ravelin proposition and express that in meaningful terms to exec levels in the target client
• Knowledge of fraud prevention would be a nice to have

Benefits

• Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
• Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
• £1000 Heka Budget per year — Prioritise your health and well-being with funds for fitness, mental health, and more.
• Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge, on us.
• 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
• Mental Health Support via Spill — Access professional mental health services when you need them.
• Aviva Pension Scheme — Plan for the future with our pension program.
• Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
• Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week.
• Cycle-to-Work Scheme — Save on commuting costs while staying active.
• BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
• Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget.