Olive Garden - To Go/EXPO Specialist
Required skills
- To Go
- takeout
- Expo Specialist
- delivery orders
- food quality
- order flow
- ticket times
- culinary team
- service execution
- food safety standards
Nice to have
- Food Service
- Hospitality Experience
- love for people
- service excellence
- driven
- focused
Role summary
Olive Garden is seeking a To Go/Expo Specialist to ensure seamless takeout and delivery order execution. This role acts as a crucial link between the kitchen and front-of-house, focusing on food quality, presentation, and timely order fulfillment. The specialist must possess extensive menu knowledge, a strong sense of urgency, and a commitment to food safety and sanitation standards. This position requires excellent communication skills, the ability to thrive in a fast-paced environment, and a passion for delivering exceptional guest experiences. The role offers competitive wages, flexible scheduling, and growth opportunities within the company.
With our endless first courses, homemade soups and sauces and signature classic favourites, Italian generosity is always on the table. Step inside and feel transported to the heart of a lively kitchen - our warm, welcoming atmosphere will make you feel right at home.
Because when you’re here, you’re family.
As a To Go (takeout)/Expo Specialist, you recognize that people’s lives are busy, and guests safely picking up food to-go has become even more important. You also communicate clearly with the culinary team to ensure seamless service execution during high-volume periods. Our To Go (takeout)/Expo Specialist thrive on making loyal guests by displaying a strong sense of urgency, extensive menu knowledge (always ready to make a recommendation!), and ensuring all orders are on-time and accurate.
One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants.
Our Winning Family Starts With You! Check out these great benefits!
What you will do in this role:
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Deliver perfect guest experience by ensuring all standards are being executed based on Olive Garden’s established specifications
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Ensure all delivery orders leave the restaurant in a timely manner
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Serve as the vital link between the kitchen and the front-of-house, ensuring food quality and presentation meet our brand standards before it reaches the guest.
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Coordinate order flow, manage ticket times, and communicate clearly with the culinary team to ensure seamless service execution during high-volume periods.
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Be a “know-it-all” about our regular and promotional food and beverage menus by communicating and recommending offerings to Guests
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Be thoroughly familiar with the causes of food contamination and the methods of prevention and follow all food safety standards and systems
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Support other associates whenever necessary
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Demonstrate behaviours consistent with Olive Garden’s principles
What we are looking for:
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Food Service/Hospitality Experience
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Must have a love for people and strive for service excellence
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Ability to thrive in a fast-paced environment
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Driven and focused
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Inspirational and motivational team player
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Ability to work a flexible schedule
What’s in it for you:
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20% employee discount dining card valid at participating Recipe brands
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$17.60
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Flexible scheduling
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An energetic and dynamic team
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Competitive wages
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Fun working environment
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Growth and development opportunities within the restaurant
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Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands
And much more! Because at Olive Garden, We’re All Family Here!
Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.
Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact recruit@recipeunlimited.com.
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