Pharmaceuticals, Biotechnology, E-Learning, Healthcare Consulting, Medical Communications

Associate, Product Delivery, iTakeControl (RID00200)

RemoteRemoteFull TimePosted 14 days agoVisa sponsorship availableHidden Gem · Himalayas

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Required skills

iTakeControl platform
client requirements
Product Management
Technical Development
Clinical Operations
QC testing
UAT
technical troubleshooting
device setup
distribution

Nice to have

Digital application
mobile application
healthcare systems
clinical research systems
ePRO
EDC

Role summary

Seeking an Associate/Senior Associate, Product Delivery to support the implementation and optimization of the iTakeControl platform for clinical research. This role involves partnering with Product Management, Technical Development, and Clinical Operations teams to manage clinical studies from start to finish. Responsibilities include gathering client requirements, coordinating activities, conducting QC and UAT, managing technical troubleshooting, and coordinating device logistics. Experience with project management, health data collection, compliance standards (FDA 21 CFR Part 11, Annex 11), and mobile technologies is required. Preferred experience includes digital/mobile applications, healthcare/clinical research systems (ePRO, EDC, EHR), and IT support environments.

Associate / Senior Associate, Product Delivery (iTakeControl)

Clinical Research Technology | SS&A

Do you enjoy solving technical challenges while helping deliver innovative technology solutions to support clinical research?

We're seeking an Associate / Senior Associate, Product Delivery to support the implementation and optimization of the iTakeControl (iTC) platform. You'll partner with Product Management, Technical Development, and Clinical Operations teams to support clinical studies from conception through closeout.

Experience Level: 0-10 years

Required Qualifications

Undergraduate degree or equivalent professional experience
Experience in project management with the ability to manage multiple studies, stakeholders, vendors, and timelines simultaneously
Knowledge of health data collection, privacy requirements, and compliance standards including FDA 21 CFR Part 11 and Annex 11
Strong communication, stakeholder management, and documentation skills
Proficiency with Microsoft Office (Word, Excel, PowerPoint) and project management software
Ability to learn new technologies quickly and provide technical troubleshooting support
Experience working with mobile technologies, including iOS and Android environments

What You'll Do

Support implementation and configuration of the iTakeControl platform
Gather and document client requirements
Coordinate activities between clients, Product Management, Technical Development, and Clinical Operations teams
Conduct QC testing and User Acceptance Testing (UAT)
Manage support requests and technical troubleshooting activities
Coordinate device setup, distribution, inventory management, and lifecycle tracking
Identify opportunities for product enhancements and process improvements

Nice to Have

Digital or mobile application experience
Experience with healthcare or clinical research systems including ePRO, EDC, or EHR platforms
Experience in an IT support, service desk, or help desk environment

Diversity, equity and inclusion are valued at Red Nucleus and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit. We do not discriminate on the basis of race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.

To learn more about working at Red Nucleus, please visit Careers | Red Nucleus.

Originally posted on Himalayas

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