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Real Estate, Property Management, Student Housing

Community Manager

Orem, UTOnsiteFull TimePosted 17 days ago

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Required skills

  • property management
  • student housing
  • multifamily property management
  • budget management
  • P&L ownership
  • project management
  • marketing initiatives
  • construction projects
  • client interface
  • Google Apps

Nice to have

  • Entrata Software

Role summary

Redstone Residential is seeking a Community Manager to oversee all aspects of property operations, reporting to the Regional Manager. This role is responsible for achieving operational and financial goals, including managing the budget, overseeing leasing and renewals, collecting rent, and managing delinquency. The Community Manager will also coordinate marketing strategies, build community relationships, promote customer service through staff training, and submit regular reports. The position requires strong project management skills and the ability to manage multiple processes under pressure. A client-ready demeanor, detail-oriented work ethic, and team leadership capabilities are essential.

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

  • We Are Believers
  • We Communicate Authentically with Care
  • We Stay The Course
  • We Drive Performance
  • CLASSIFICATION: Full-time, Exempt, Benefits Eligible

    COMPENSATION: $55,000 per year + ability to earn up to an additional 20% of salary in performance bonuses.

    BENEFITS:

  • Health, Vision, and Dental Insurance
  • 15 days of PTO and 10 paid holidays
  • 3 Paid service days
  • Paid parental leave
  • 401K Plan with up to 6% matching
  • Continued Education Program
  • Employee Assistance Program
  • Short-term Disability Insurance
  • POSITION SUMMARY: The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to the Regional Manager. The Community Manager strives to achieve all operational and financial goals for the property.

    KEY DUTIES & RESPONSIBILITIES:

  • Monitor Redstone Key Performance Indicators (KPIs) on-site
  • Managing the property to the approved operating budget and overseeing the lease-up of the property
  • Coordinate the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals
  • Collect rent and manage delinquency
  • Work collaboratively with other staff members in a highly entrepreneurial environment.
  • Create a positive environment that enhances the experience for our residents
  • Build and maintain relationships with campus and community resources
  • Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations
  • Submit weekly and monthly reports to Redstone.
  • Manage projects ranging from marketing initiatives to construction projects
  • EXPERIENCE & QUALIFICATIONS:

  • 3+ years in student housing or multifamily property management
  • 2+ years of property manager experience
  • “Client-ready” professional demeanor and presentation. Previous client interface experience is required.
  • Detail-oriented work ethic, experience managing a budget, and P&L ownership are required
  • Ability to manage projects and multitask several processes at once under stressful conditions
  • Experience with Entrata Software or familiarity with property management software is a plus but not required.
  • Ability to use and quickly learn technology – Google Apps, Microsoft Office
  • Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
  • At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

    We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

    Ready to apply?
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