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Cybersecurity, GRC, SaaS, Enterprise Software

Head of Revenue Operations

RemoteRemoteFull TimeManager / HeadPosted 16 days ago

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Required skills

  • B2B software
  • CRM
  • go-to-market tool ecosystem
  • SaaS metrics
  • senior stakeholders
  • sales
  • marketing
  • customer success
  • services
  • finance

Nice to have

  • scaling venture-backed company
  • founding RevOps leader
  • growth-stage company

Role summary

RegScale, a leader in continuous controls monitoring (CCM) for GRC outcomes, seeks a Head of Revenue Operations to build and lead the operational foundation for growth. This player-coach role requires hands-on execution and team building. Responsibilities include establishing a single source of truth for GTM metrics, managing the revenue technology stack (CRM, marketing automation, etc.), owning revenue forecasting, and driving data quality. The ideal candidate has 8+ years in B2B software sales/business operations, including 3 years in management, with deep CRM and GTM tool expertise, strong SaaS metrics fluency, and experience with AI functionality.

RegScale is a continuous controls monitoring (CCM) platform purpose-built to deliver fast and efficient GRC outcomes. We help organizations break out of the slow and expensive realities that plague legacy GRC tools by bridging security, risk, and compliance through controls lifecycle management. By leveraging CCM, organizations experience massive process improvements like 90% faster certification times, and 60% less audit prep time. Today’s expansive security and compliance requirements can only be met with a modern, CCM based approach, and RegScale is the leader in that space.

Position

  • We are seeking a Head of Revenue Operations to lead the operational foundation behind our next phase of growth. This leader will own our go-to-market analytics and accompanying systems as well as be the analytical voice around the effectiveness and outcomes of our Go-to-Market teams. You will serve as a trusted partner to the executive team on the health and predictability of our revenue and programs.
  • This is a player-coach role. The successful candidate will execute hands-on in the near term while designing and building the team and operating model needed for the next stage of growth.

Key Responsibilities

  • Establish a single source of truth for GTM metrics, with consistent definitions, measurement, and tracking.
  • Interface directly with the sales and marketing teams to deliver accurate, high-quality analysis and reporting that informs pricing, packaging, segmentation, and general strategic decisions.
  • Own the end-to-end revenue technology stack, including the CRM, marketing automation, customer success, sales engagement, and CPQ tools as well as evaluating, selecting, and implementing new software.
  • Act as a key stakeholder in annual go-to-market planning, including capacity planning, quota development, and territory design.
  • Own data quality standards, governance, and deal-desk processes.
  • Own the company's revenue forecast and its accuracy, delivering a bi-weekly forecast cadence to the leadership team.
  • Partner with enablement to drive creation, adoption, and consistent adherence to processes and tools.
  • Recruit, develop, and lead a high performing RevOps team.

Qualifications

  • Required — 8+ years of experience in sales or business operations at B2B software companies, including at least 3 years in a managerial role.
  • Deep, hands-on CRM and go-to-market tool ecosystem expertise.
  • Strong analytical skills, including fluency with SaaS metrics.
  • Proven ability to influence and align senior stakeholders across sales, marketing, customer success, services, and finance.
  • Highly detail-oriented and data-driven.
  • Demonstrated experience building embedded or custom AI functionality.
  • Preferred — Experience at a scaling venture-backed company.
  • Prior experience as the first or founding RevOps leader at a growth-stage company.
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