Store Sales Specialist
Required skills
- Store Sales Specialist
- customer satisfaction guarantee
- selling memberships
- special tickets sales
- visual standards
- store pick-up
- receiving and processing products
- loss prevention
- safety procedures
- flexible schedule
Nice to have
- Store retail experience
- communicating
- Open to feedback
- business understanding
- innovative thinking
- sound judgment
Role summary
REI Co-op is seeking a Store Sales Specialist to enhance customer experiences by providing product knowledge, recommendations, and engaging with customers. This role involves facilitating transactions, selling memberships, offering REI products and services, and maintaining store presentation and merchandise organization. The specialist will leverage their understanding of REI products and services to stay current with trends and share this knowledge with customers, contributing to the company's 100% customer satisfaction guarantee. The position requires a flexible schedule and adherence to safety and loss prevention procedures.
Come shape the future of the outdoors
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
Our team seeks a Store Sales Specialist to help us create better outdoor experiences by sharing knowledge, giving recommendations, and engaging with customers every day. With your help, we will deliver our 100% customer satisfaction guarantee by facilitatingtransactions, selling memberships, and offering REI products and services. In addition to helping keep the store looking good, you also help keep the merchandise organizedon the floor. Thanks to your knowledge of REI products and services, you'llstay ahead of the trends and share that knowledge with our customers. Ready to discover better with us?
Responsibilities and Qualifications
How you will be successful:
- Assist customers with questions about products, memberships, and including special tickets sales.
- Maintain visual standards with store management, merchandising, and sales leads.
- Engage in REI Sales & Service Training and promote REI goods and services.
- Support store pick-up, including receiving and processing products.
- Follow REI loss prevention and safety procedures.
- Ability to work a flexible schedule based on business needs.
- Additional duties as assigned.
Bring your passionate, authentic self
We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work.
Your qualities:
- Store retail experience (preferred).
- Enjoys communicating and building relationships, both inside and outside the organization.
- Open to feedback and other viewpoints in the spirit of supporting the business.
- Uses business understanding, innovative thinking, and sound judgment to solve problems.
- Makes solid recommendations by combining information from various sources.
- Produces quality work by setting effective goals and establishing priorities.
- Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
- Engages and influences others to accomplish worthwhile organizational goals.
Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$15.32 - $17.36 per hour
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