Print Production & Customer Solutions Specialist
Required skills
- print production
- prepress
- digital printing equipment
- RIP software
- color management
- Pantone
- CMYK
- RGB
- small-format printing
- large-format printing
Nice to have
- mechanical aptitude
- time-management skills
- take-ownership attitude
Role summary
Repro Graphix is seeking an experienced Print Production & Customer Solutions Specialist to join their creative team. This hands-on role involves operating and maintaining small and large-format digital printing equipment, troubleshooting issues, managing multiple print jobs and customer requests, and preparing files for production. The specialist will also handle finishing tasks like mounting, laminating, and binding, perform quality control, and prepare orders for shipment. The ideal candidate has strong prepress skills, experience with RIP software and color management, excellent customer service abilities, and proficiency in Adobe Creative Suite. This is a full-time, onsite position with competitive salary and benefits.
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Operate, maintain, and troubleshoot a variety of small and large-format digital print equipment
- Produce high-quality work while keeping projects on schedule
- Manage multiple print jobs and customer requests simultaneously
- Communicate directly with customers to understand their needs, answer questions, solve problems, and follow projects through to completion
- Prepare and preflight files for production
- Manage RIPs, print layouts, cut files, color, and media usage
- Perform finishing including mounting, laminating, cutting, trimming, weeding, punching, and binding
- Perform quality control and proofreading
- Prepare orders for pickup and shipment
- Anticipate production challenges and find practical, efficient solutions
- Keep equipment and production areas organized and operating efficiently
· Experience with RIP software, color management, Pantone, CMYK, and RGB color
· Experience with small and/or large-format printing
· Strong mechanical aptitude and troubleshooting skills
· Knowledge of specialty substrates
· Finishing services – mounting, laminating, cutting & weeding/punching & binding
· Excellent customer service and communication skills
· The ability to juggle multiple jobs, deadlines, and customer needs
· Strong attention to detail and quality
· Excellent organizational and time-management skills
· A dependable, take-ownership attitude
· Prepress and print-layout experience
· Working knowledge of Adobe InDesign, Illustrator, and Photoshop
Why Repro Graphix? We aren't a typical print shop. Our work ranges from high-volume digital printing and business documents to large-format graphics, signage, banners, wall coverings, floor graphics, backdrops, specialty substrates, and environmental graphics.That means you'll work with different equipment, materials, customers, and challenges every day. If you're someone who enjoys figuring things out, keeping production moving, helping customers, and seeing a project go from digital file to finished product, you'll fit right in.Schedule: Monday–Friday, 8:00 AM–5:00 PM, with limited overtime as needed
Compensation: Based on experience Full-Time Benefits
- 401(k) with company matching
- Health, dental & vision insurance
- Life insurance
- Paid time off, holidays & sick leave
- Employee discount
- Paid parking
- Retirement plan
Similar roles
- Print Project CoordinatorREPRO GRAPHIX · Indianapolis, IN · Onsite
- GIS Industry Solutions Specialist - National Mapping and ChartingEsri · Redlands, CA · Onsite
- AI Solutions SpecialistHeritage Auctions · Dallas, TX · Onsite
Senior Solutions SpecialistTensorWave · Las Vegas, NV · Onsite
Business Solutions Specialist II (Concierge)Cox Business · Remote · Remote
Customer Solutions SpecialistLG Electronics · Alpharetta, GA · Onsite
