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Smart Home Technology, Consumer Electronics, Building Technology, Security

Do Not Apply - Sr Technical Training Specialist

Winnipeg, MBHybridFull TimeSeniorPosted 1 month ago

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Required skills

  • eLearning
  • instructor-led training
  • training curricula
  • training content

Nice to have

  • Lector
  • Articulate
  • Learning Management Systems
  • technical products
  • writing and editing skills
  • team and communication skills

Role summary

Resideo is seeking a Sr Technical Training Specialist to develop and implement eLearning and instructor-led training courses based on technical documentation for diverse audiences. The role involves creating training curricula, assessing training effectiveness, updating existing content, and coordinating best practices. You will develop mechanisms to monitor instructional design, coordination, delivery, and material production, working with multiple functions to ensure curriculum supports business partner certification requirements and addresses customer technical training needs to enhance their business acumen. The company is a global leader in smart home and building solutions with trusted brands like Honeywell Home and First Alert.

Implement development of eLearning or instructor-led training courses based upon technical documentation for technical and non-technical audiences. Develop training curricula based upon input from and the needs of the business. Assess success and efficiency of the training. Assess current training curriculum and update as required. Coordinate and deliver training and learning best practices as needed. Develop mechanisms for monitoring training instructional design, coordination, delivery, and materials production. Be part of a team that drives curriculums that help clients become more knowledgeable of and efficient with our products. Work effectively with multiple functions to ensure that design and delivery of curriculum supports certification requirements for business partners. Address customer's technical training needs to improve their business acumen.

JOB DUTIES:
  • Create Courses
  • Understand Training Needs
  • Measure Training Effectiveness
  • Facilitate Training Courses
  • Build Training Content
  • Implement Curriculum


YOU MUST HAVE:
  • Bachelor's degree, or equivalent. Some experience in the field


WE VALUE:
  • Excellent writing and editing skills
  • Knowledge of eLearning course applications, including Lector, Articulate and more
  • Experience with Learning Management Systems
  • Ability to adapt to evolving products and technology
  • Experience as a trainer/educator for technical products
  • Excellent team and communication skills
  • An ability to take initiative and work with limited direction
  • An ability to influence across a broader organization

Resideo is a global leader in smart home and building solutions, with trusted brands including Honeywell Home, First Alert, and Resideo helping people feel more comfortable, secure, connected, and in control every day. Our products and technologies are found in more than 150 million homes and businesses worldwide. From intelligent climate solutions to security, sensing, water, and connected home technologies, Resideo develops and manufactures products designed to simplify everyday life and help protect what matters most. Our global teams span engineering, manufacturing, software, product management, supply chain, customer experience, and more — all working together to shape the future of connected living through innovation, quality, and meaningful real-world impact. At Resideo, our teams help create products and experiences that make everyday life more comfortable, secure, and connected for millions around the world. Learn more at www.resideo.com.

You can find out more about how the talent community works here: Resideo Talent Community Terms. Our recruitment privacy notice Resideo -Recruitment Privacy Notice - Dec 16 2022 describes in more detail how we process your personal data and how you can exercise your personal data rights.

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