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Revance Therapeutics Verified
Biotechnology, Pharmaceuticals, Aesthetics, Medical Devices

Sr. Sales Operations Analyst

RemoteRemoteFull TimeSeniorPosted 1 month ago

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Required skills

  • Incentive Compensation Management
  • ICM platform
  • Excel
  • calculation
  • validation
  • administration
  • payouts
  • commissions
  • bonuses
  • SPIFs

Nice to have

  • ICM implementation
  • migration
  • system enhancement
  • SQL
  • data warehouse
  • BI environment

Role summary

Revance Aesthetics is seeking a Senior Sales Operations Analyst to manage Incentive Compensation Management (ICM), validation, and administration for their field sales organization. This remote, individual contributor role reports to the Sales Operations Manager and is crucial for modernizing the company's incentive compensation function. Responsibilities include hands-on calculation in Excel, implementing scalable tools and processes, owning systems, controls, and reporting for accurate and timely incentive pay, and serving as the main contact for sales inquiries. The ideal candidate has 5+ years of analytical experience, including 3+ years in incentive compensation, with at least 2 years of hands-on ICM platform experience and advanced Excel skills.

Job Summary:

Revance Aesthetics is looking for a Sr. Sales Operations Analyst to own our Incentive Compensation Management (ICM), validation, and administration of incentive compensation for our field sales organization. This role sits in Sales Operations and reports to the Sales Operations Manager.

Our incentive compensation function is growing and modernizing, and this role will play a central part in that. Near term, the work involves a mix of hands-on calculation in Excel and helping stand up more scalable tools and processes. Longer term, the role owns the systems, controls, and reporting that keep incentive pay accurate, timely, and defensible.

This is a senior individual contributor role. The right person brings five or more years of experience, has administered an ICM platform and supported an implementation, can show exactly how a number was produced, and is ready to take ownership of a process end-to-end.

Reporting to: Manager, Sales OperationsLocation: Remote

Responsibilities/Essential Duties:

  • Own and administer the recurring calculation of incentive payouts (commissions, bonuses, and SPIFs) for field sales roles, using Excel and incentive compensation management (ICM) tools as appropriate.
  • Help implement the ICM platform: document requirements, build test plan calculations, run parallel cycles against Excel results, and support go-live.
  • Serve as the primary point of contact for field sales inquiries and disputes about pay, and resolve them with clear, accurate explanations.
  • Prepare, reconcile, and validate the inputs that feed each calculation cycle: sales results, quotas, territory assignments, and sales roster changes (new hires, terminations, leaves, transfers).
  • Reconcile calculated payouts against source data and prior periods, investigate variances, and maintain documented controls so every payout is defensible to Finance and supportable in audit.
  • Lead system testing, validation, and parallel runs as incentive compensation tools and processes are enhanced, and administer those tools on an ongoing basis, including plan configuration, rate tables, hierarchy and roster maintenance, data loads, and statement release.
  • Product recurring attainment, payout, and plan cost reporting for sales leadership, Finance, and HR, including support for accrual and forecasting.
  • Own documentation for plan mechanics, calculation procedures, and exception handling; keep plan documents and acknowledgements current.
  • Partner with the Manager, Incentive Compensation on plan design analysis, including cost modeling, payout curve and threshold analysis, and what-if scenarios for proposed changes.
  • Identify and drive process improvements that reduce manual effort, shorten cycle time, and strengthen controls.
  • Support territory and quota planning analytics as the Sales Operations Function grows.

    • Basic Qualifications:

  • Bachelor’s degree & 5+ years’ directly related experience.

    • Preferred Qualifications:

  • Bachelor’s degree in finance, accounting, economics, business, mathematics, statistics, or a related quantitative field, or equivalent relevant experience in compensation, finance, or sales operations.
  • 5+ years’ analytical experience, including at least 3 years in incentive compensation, sales compensation, or commissions (plan administration, payout calculation, or plan analysis).
  • 2+ years’ hands-on experience with an incentive compensation management platform such as CaptivateIQ, Xactly, Varicent, Everstage, Spiff, or SAP Commissions.
  • Advanced Excel skills, including lookups (XLOOKUP, INDEX, and MATCH), SUMIFS and related aggregation functions, pivot tables, structured tables, and the ability to build models that another person can audit and follow.
  • Demonstrated attention to detail and comfort reconciling large datasets to a zero-variance standard.
  • Ability to explain calculations and plan mechanics clearly to non-technical audiences, in writing and in conversation, including senior sales leaders.
  • Sound judgement and discretion in handling confidential compensation data.
  • Ability to own a deadline-driven calculation cycle end-to-end, and prioritize across competing requests with limited supervision.
  • Experience leading or supporting an ICM implementation, migration, or major system enhancement.
  • Working knowledge of SQL and familiarity with data warehouse or BI environment.
  • Familiarity with CRM data (for example, Salesforce) as a source of sales and account information.
  • Experience in medical aesthetics, pharmaceutical, medical device, or another regulated field sales environment.
  • Experience at a publicly traded company, with exposure to audit and control requirements around compensation.

    • Company Summary:

    Revance is a fast-growing global aesthetics and skincare company focused on providing innovative aesthetics and market-leading skincare offerings throughout every stage of life. With a differentiated portfolio of products spanning 60 countries, Revance meets the evolving needs of patients and consumers worldwide through continued innovation and commercialization of new products and treatments.What Revance invests in you:

  • Competitive Compensation including base salary and annual performance bonus.
  • Flexible PTO, holidays, and parental leave.
  • Generous healthcare benefits, HSA match, 401k match, employer paid life and disability insurance, pet insurance, wellness discounts and much more!

    • This section of the job description is required by the American with Disability Act (ADA). The ADA requires that job descriptions reflect the physical and mental demands required to effectively perform the essential duties of the job. The ADA prohibits employers from discriminating against a “qualified individual with a disability” in all aspects of the employment relationship. A “qualified individual with a disability” is “an individual who meets the education, experience, skill, and other job-related requirements of a position held or desired, and who, with reasonable accommodation, can perform the essential functions of a specified job.”

    Revance is an Equal Opportunity employer. All qualified applicants will receive consideration for employment based on merit, without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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