Implementation Project Manager

Job Description

Revenue Management Solutions (RMS) is seeking a highly motivated and detail-oriented Implementation Project Manager to join our team. As a leader in healthcare revenue management, RMS is dedicated to maximizing clients' revenue potential by reducing manual errors and enhancing efficiency across the entire revenue cycle.

The Implementation Project Manager will oversee the successful implementation of RMS products and solutions for both new and existing clients. This role involves working closely with clients to understand their needs, managing internal and external project initiatives, creating comprehensive project plans, managing timelines and resources, and ensuring projects are delivered successfully and on time. 

The ideal candidate will understand revenue cycle implementations, experience in project management, and strong organizational skills.

Key Responsibilities

• Manage implementation projects involving departmental or cross-functional teams focused on client onboarding deliverables.
• Act as the main point of contact for clients throughout the implementation process and lead internal and external meetings and calls.
• Work closely with clients to understand and define project scope and business requirements.
• Document project plans with clear milestones, timelines, and responsibility assignments to ensure successful delivery.
• Maintain consistent onboarding strategies and coordinate daily activities, both internal and external, to ensure projects are completed on time and successfully.
• Provide regular updates to clients and internal leadership on project status and address any issues or concerns that may arise while in implementation.
• Identify opportunities for process improvements and implement best practices to drive efficiency and quality.
• Train clients on RMS products and solutions, outlining process workflows, and product/service understanding.
• Occasional travel to client sites may be required.
• Perform additional duties and responsibilities as assigned.
  
  

Qualifications

• Ability to work in a dynamic professional environment and successfully manage multiple projects simultaneously.
• Understanding of the health care revenue cycle claims and payments.
• Knowledge of ANSI X12/EDI health care transaction sets, including 837s and 835s.
• Excellent written and verbal communication skills with the ability to communicate technical requirements clearly to non-technical audiences.
• Exceptional organizational skills with strong attention to detail.
  
  

Education & Experience

• Bachelor’s Degree in Healthcare Management, Business, or Project Management with 2+ years relevant experience, or High School Diploma/GED with 3+ years relevant experience required.
• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) preferred.
• Certified Revenue Cycle Representative (CRCR) is a plus.
• Proficiency in Microsoft Office applications.
• Experience with Agile software, Confluence, and CRM solutions.
  
  

Environmental Conditions

• Indoor climate-controlled environment.
• Moderate to quiet noise level.

Physical Requirements

While performing the duties of this Job, the employee is regularly required to communicate verbally and in the written form. The employee is physically required to utilize a laptop and other electronic devices effectively. The employee must lift and/or move up to 20 pounds (laptop computer, bag, and accessories). Specific vision abilities required by this job include close vision and distance vision.

All applicants are subject to drug screen and background checks per company policies.