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Electrical Distribution, Wholesale Trade, Industrial Supplies

Inside Sales Representative

Calgary, ABOnsiteFull TimePosted 2 months ago

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Required skills

  • Inside Sales
  • Customer Service
  • Electrical Product Knowledge
  • phone
  • email
  • orders
  • quotations
  • customer relationships
  • e-commerce
  • outbound calls

Nice to have

  • AS400
  • Electrical apprenticeship

Role summary

Rexel Canada is seeking an Inside Sales Representative for their Calgary, AB location. The role involves servicing customers via phone and email, processing orders and inquiries, and achieving high customer service levels. Responsibilities include confirming stock, suggesting alternatives, following up on quotations, and making outbound calls to solicit business. The ideal candidate will have a minimum of two years of inside sales or customer service experience, strong communication and relationship-building skills, multitasking and time management abilities, and computer literacy. Product knowledge of the electrical business is a must, with AS400 experience and electrical apprenticeship being advantageous. This is a full-time, onsite position.

As an Inside Sales Representative based in Calgary, AB your essential duties will be to:

  • Directly service customers via phone & email on a daily basis.
  • Process orders, inquiries & quotations every day.
  • Consistently achieve a high level of customer service.
  • Confirm stock availability and suggest alternatives as required.
  • Make follow-up calls to customers on all quotations.
  • Make at least four (4) outbound calls per day to various customers to solicit additional business.
  • Assist customers with any inquiries regarding e-commerce.
  • A minimum of two years of inside sales or customer service experience.
  • Proven ability to communicate effectively and build customer relationships.
  • Strong multitasking and time management skills.
  • Be computer literate.
  • AS400 experience would be an asset.
  • Electrical apprenticeship experience is considered an advantage.
  • Product knowledge of the electrical business is a must.
  • Team Player.

What We Offer:  • Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.  • We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you.  • Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.  What Is Next?  • If this position aligns with your career goals, click "Apply" to submit your application.  • We thank all candidates for their interest; however, only those selected for interviews will be contacted.  • For additional career opportunities, please visit www.rexel.ca. 

Join Rexel: A Global Leader in Electrical Distribution 

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under six distinct banners : Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.

For over 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.

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