RH Verified
Artificial Intelligence, SaaS
In-Home Furniture Repair Technician
Phoenix, AZOnsiteFull Time$24–$30 /hrPosted 2 months agoVisa sponsorship available
Required skills
- furniture repair
- wood repair
- leather repair
- fabric repair
- coatings
- finishes
- metal
- stone
- marble
- concrete
Nice to have
- ownership
- urgency
Role summary
RH is seeking an In-Home Furniture Repair Technician to perform furniture repairs in customers' homes, galleries, and delivery centers. This client-facing role requires excellent communication and problem-solving skills to deliver first-class customer service. Responsibilities include repairing various furniture materials and finishes, maintaining a safe and clean work environment, and providing quality assurance feedback. The role requires the ability to work independently within an assigned territory, handle physical demands including lifting up to 75 lbs, and pass a background check, drug screen, and MVR.
As the In-Home Furniture Repair Technician, you will repair products in RH’s broad assortment of furniture and accessories to ensure they meet our quality standards. This role is client-facing including visiting clients in their homes within your assigned territory. Providing first-class service to our clients through excellent communication skills and building relationships is key in this role.
YOUR RESPONSIBILITIES
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
YOUR RESPONSIBILITIES
- Live Our Vision, Values and Beliefs every day
- Repair furniture to first quality standards in customers' homes, RH Galleries and Home Delivery Centers
- Maintain a clean, neat, and orderly work area
- Promote a safe working environment
- Provide quality assurance and quality control feedback
- Exhibit flexibility and adaptability to changing job requirements
- Sense of teamwork, ownership, urgency, and attention to detail in your work
- Ability to do touch up repairs on wood, leather and fabric; coatings and finishes on various surfaces such as metal, stone, marble, and concrete; knowledge of framing and furniture construction methods
- Outstanding communication & problem-solving skills to provide first-class customer service
- Ability to work in a fast-paced challenging environment
- Ability to visit clients in assigned geographic territory
- Must pass a background check, drug screen and MVR
- Ability to lift and mobilize items from at least 75 lbs.
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
