Richards Building Supply Verified
Wholesale, Building Materials, Construction, Distribution
Inside Sales
Milford, CTOnsiteFull TimePosted 2 months ago
Required skills
- Inside Sales
- Customer Relationships
- Contractors
- Industry Professionals
- Inbound Customer Interactions
- Outbound Customer Interactions
- Phone
- In-person
- Order Processing
- Inventory Tracking
Nice to have
- Microsoft Office
- CRM experience
- Spanish-speaking
- Industry knowledge
Role summary
Richards Building Supply is seeking a driven Inside Sales Representative to join their team. This full-time, onsite role focuses on building customer relationships, providing expert guidance, and supporting contractors and industry professionals. Responsibilities include handling customer interactions, processing orders, managing inventory, and educating customers on products and trends. The company offers competitive pay, bonuses, comprehensive benefits, and career growth opportunities within a family-owned environment. Prior CRM and Microsoft Office experience are a plus, and Spanish-speaking skills are advantageous.
Are you passionate about delivering exceptional customer experiences and growing your career in sales? Join Richards Building Supply, a family-owned and operated company with over 40 years of success! We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals. Stable Schedule: Full-time, Monday-Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s!).
Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
Top-Tier Benefits:
Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable.401K with industry-leading company match.
Additional voluntary benefits, including disability coverage and accident insurance.
Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment. Act as a trusted advisor to customers, helping them find the right products for their projects.
Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
Collaborate with Outside Sales reps to drive sales and resolve customer needs.
Process orders, track inventory, and coordinate product transfers to meet customer demands.
Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
Maintain accurate records, process payments, and ensure seamless order fulfillment.
Help out in the warehouse as needed. 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
Strong computer skills (Microsoft Office, CRM experience a plus!).
Ability to multitask in a fast-paced environment.
Industry knowledge is a plus—but we’re happy to train motivated candidates!
Spanish-speaking skills are a strong advantage but not required.
Willingness to travel overnight (up to 10%). Ready to build your future with us? Apply today and become part of our growing family at Richards Building Supply! Req ID #ZR Milford
Richards Building Supply is a wholesale building material distributor serving 16 states with 67 locations! As a family owned, operated and focused company, Richards Building Supply has spent nearly 50 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more! Learn more about us here: https://www.richards-supply.com/about Terms and Conditions / Privacy Policy: https://www.richards-supply.com/privacy-policy/ Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today. It’s more than a job, it is your Career! Submit your resume today to join our exciting and growing family.
Why Join Us?
What You'll Do:
Requirements:
Richards Building Supply is a wholesale building material distributor serving 16 states with 67 locations! As a family owned, operated and focused company, Richards Building Supply has spent nearly 50 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more! Learn more about us here: https://www.richards-supply.com/about Terms and Conditions / Privacy Policy: https://www.richards-supply.com/privacy-policy/ Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today. It’s more than a job, it is your Career! Submit your resume today to join our exciting and growing family.
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