Retail, Automotive, Powersports

Internet Sales Specialist - RideNow Austin

Austin, TXOnsiteFull TimeJunior / Entry-level$45,000–$45,000 /yrPosted 1 month ago

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Required skills

organized
follow-up
CRM
computer skills
coachable
dependable
motivated
speed to lead
same-day response
contact rate

Nice to have

retail experience
hospitality experience
call center experience
wireless experience
fitness experience
inside sales experience

Role summary

RideNow Powersports Austin is hiring an Internet Sales Specialist to handle online leads, calls, texts, and chats. The role involves qualifying customers, setting appointments, and following up with leads using a CRM. Strong communication and organizational skills are required, with training provided for CRM tools. Previous retail, hospitality, or call center experience is a plus. The position offers base pay plus uncapped commission and bonuses, with a typical annual earning of $45,000+.

RideNow Powersports Austin, is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty!

Internet Sales Specialist (ISS) | Base + Commission (Uncapped) | Paid Training

RideNow Powersports is hiring an Internet Sales Specialist to respond to online leads and inbound calls, set appointments, and help customers find the right unit. If you’re friendly, organized, and confident on the phone, we’ll train you on the process and product. No dealership experience required.

What you’ll do

Respond to internet leads, texts, chats, and calls quickly and professionally
Qualify customers, answer questions, and guide them to the next step
Set and confirm appointments to improve show rates
Follow up with unsold leads using a structured cadence (call/text/email)
Log notes, tasks, and outcomes in the CRM

What we’re looking for

Strong communication (phone + written)
Organized follow-up habits and attention to detail
Comfortable with CRM/tools (we’ll train)
Retail/hospitality/call center experience is a plus
Bilingual (Spanish) is a plus, not required

Comp & growth

Base pay + commission + bonuses (uncapped)
Typical annual earnings $45,000+ (more with performance)
Career path: ISS → ISM → Sales Manager → GSM

Qualifications

Required

Strong communication skills (phone + written).
Organized follow-up habits; comfortable in a high-activity role.
Basic computer skills and willingness to learn CRM/tools.
Coachable, dependable, and motivated by goals.

Preferred (not required)

Retail, hospitality, call center, wireless, fitness, or inside sales experience.
Bilingual (Spanish).

Performance Expectations (KPIs)

Speed to lead and same-day response discipline
Contact rate (attempts + reached)
Appointment set rate
Appointment show rate (kept)
Activity expectations: daily calls/texts/emails and task completion
CRM accuracy and follow-up compliance
Must be able to sit for prolonged periods of time at work station
Must be able to safely and efficiently move through the dealership premises—including indoor showrooms, vehicle lots, and service areas—while maintaining awareness of moving vehicles, customer foot traffic, and showroom displays.

Benefits:

Commission-based pay
Health, Dental & Vision Insurance
Employer Paid Life and Short-Term Disability Insurance
Employee discounts on products and services

*All applicants must pass pre-employment testing including: background checks, MVR, and drug testing in order to qualify for employment*

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