Sr. Community Management Lead - Riftbound
Required skills
- community management
- community strategy
- player acquisition
- engagement
- advocacy
- community health
- product launches
- organized play
- live events
- player sentiment
Nice to have
- Riftbound
- League of Legends
- trading card game
- TCG
- tabletop games
- collectibles
Role summary
Riot Games is seeking a Sr. Community Management Lead for Riftbound, a trading card game. This role involves setting and executing the global community strategy, managing a team of community professionals, and ensuring player feedback informs product and publishing decisions. The lead will oversee community programs across digital platforms, organized play, and live events, while collaborating with various internal teams and external partners. Key responsibilities include developing engagement strategies, managing player communications, and measuring program effectiveness. The ideal candidate has 7+ years of experience in community management or a related field, with a strong understanding of player communities and strategic planning. Familiarity with TCGs and new product launches is preferred.
Riot Games is looking for a community management lead to continue building and supporting Riftbound’s global player community.
As the community management lead for Riftbound, you will set the product’s community strategy and lead its execution across launches, product releases, organized play, live events, and evergreen engagement. You will manage and develop a team of community professionals, establish clear operating practices, and ensure player perspectives inform publishing and product decisions.
You will work closely with Brand, Creative, Social, Influencer, PR, Organized Play, Product teams, and partners to deliver coordinated, player-first experiences. You will also partner with regional teams to support locally relevant community strategies and maintain alignment across global programs.
You will report to the Editor-in-Chief, Riftbound Publishing team.
Responsibilities:
Community Strategy
Player Voice and Communications
Community Programs
Cross-Functional and Regional Leadership
Required Qualifications:
Desired Qualifications:
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.
At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
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