Senior Contracts Manager

About the role

We are looking for a sharp, highly-motivated, and innately curious Senior Contracts Manager. In this role, you will be a core member of the commercial legal team and a trusted partner to Sales, Revenue Operations, Business Development and Procurement. You will manage a high-volume sales pipeline, triage, and negotiate commercial agreements, and help evolve the playbooks, processes, and systems that enable Rippling to close deals efficiently and effectively. The role will report to the Assistant General Counsel, Commercial and will work closely with other legal and compliance team members and cross-functional stakeholders.

The ideal candidate is process-oriented, thrives in a fast-paced environment, and can juggle competing priorities. A curious go-getter with strong judgment, highly tuned organizational skills, a positive attitude, excitement to learn, and a sense of humor would excel in this role.

What you will do

• Serve as key point of contact for Sales, Procurement, and Business Development, responding to intake requests and explaining contract positions
• Draft, review, and negotiate a wide range of commercial agreements 
• Manage negotiations with customers to help unblock deals while protecting Rippling’s risk profile 
• Create scalable processes for managing commercial relationships and sales enablement, including operations to support efficient resolution of terms of service questions, non-disclosure agreements, partnership agreements, and other contract management issues
• Develop, implement, and continually improve commercial legal playbooks, policies, and processes, including establishing best practices and training materials for cross-functional partners 
• Help design and implement self-serve tools 
• Track metrics related to deal velocity, contract cycles, and negotiation trends 

What you will need

• 8+ years experience in a contract management, legal operations or paralegal capacity at a fast-paced tech or SaaS company, with deep understanding of SaaS business models and terms
• Bachelor’s degree or equivalent experience
• Strong negotiation skills and ability to work directly with customer counsel 
• Ability to prioritize, drive, and respond to multiple competing deadlines in a fast-paced, high-volume environment 
• Strong organizational skills and meticulous attention to detail
• Excellent interpersonal, verbal, and written communication skills
• Demonstrated ability to analyze and solve complex problems in new areas
• Team player who takes initiative and demonstrates curiosity about how our company and business works
• Entrepreneurial mindset, self-starting, and comfortable working in a highly dynamic environment
• Experience with CRM/CLM tools (Salesforce, Ironclad, etc.) and Slack

About the team

Our team keeps Rippling’s commercial engine running efficiently and compliantly by working to accelerate revenue while protecting the business. We support Sales, Business Development, and other GTM teams globally, advising on commercial strategy, negotiating increasingly complex deals, and enabling Rippling to continue to grow and scale. This role offers the opportunity to build and scale a world-class commercial legal function at a fast-growing company.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

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