
Buyer Care Specialist I
Required skills
- Buyer Care
- Sales
- Customer Service
- CRM
Nice to have
- Negotiation
- Bidding Platforms
- Vehicle Sales
- Ritchie Bros
- IAA Holdings
Role summary
IAA Holdings, LLC, a Ritchie Bros. Auctioneers company, is seeking a Buyer Care Specialist I to join their Corporate team. This role supports the global marketplace for commercial assets and vehicles, focusing on facilitating the sale of total-loss, damaged, and low-value vehicles. The specialist will engage with a global buyer base, utilizing digital bidding channels and innovative merchandising. Responsibilities include enhancing the purchasing experience and supporting sellers in maximizing vehicle value and reducing costs. The role requires strong communication, customer relationship management, and problem-solving skills, with preferred experience in negotiation and bidding platforms.
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IAA Holdings, LLC (IAA)
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
About the team - Corporate
As a global company, our corporate teams support billions of dollars in equipment sales every year.
In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives.
Every day your work will make a difference in the way we run our business and in the way customers interact with us.
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